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Don’t have a mobile phone

SOLVED
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Contributor

Re: Don’t have a mobile phone

@HelperFixer 
that is exactly what I have been doing as a work-around. 🙂 

 

Just worried that that option is due to be removed as PP clamp down on this multi-stage authorisation thingy

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Contributor

Re: Don’t have a mobile phone

At last someone with sense, thank you very much. Until we are forced to that, thats what I will do. I normally go into the url where it says mobile required, I delete that part and hit refresh and then I get into my account remember that one too xxx

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Contributor

Re: Don’t have a mobile phone

I don't have j $#%#$%%&^$# cell phone.  And don't want one.

Paypal login wouldn't let me get past the "add mobile number" screen.  So I added my regular phone, not realizing that paypal was going to send a text message to that phone (hey paypal, I don't ever get text messages -- certainly not on my regular phone).

 

Now what do I do?  I can't get the authentication code.

 

Paypal:  if you are going to use authentication, you need to allow an email option.  The Gas Company does it.  The Electric Company does it.  My credit card does it.  My insurance company does it.  You need to do it too.

 

 

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Esteemed Advisor

Re: Don’t have a mobile phone

@CalZoo 

 


Unfortunately it is not currently possible to use PayPal without a mobile phone number attached to your account. This does not need to be a smartphone, a basic mobile will do. Paypal use mobile verification as a means of confirming your identity when you are accessing your account.

 

Not sure why its an issue to be honest, you can pick up a cheap pay as you go one for about a tenner.


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Re: Don’t have a mobile phone

NO, it will not do.!!!

 

Paypal is supposed to be a tech. co.   Are you saying that you cannot (or will not) provide any alternative?  My decidedly non-tech terrestrial bank can.

 

The EU directive states that those without mobiles should not be dis-advantaged,  you have decided to ignore that??

 

Your answer does not answer my question.   If you deny me access to my account, how do you propose to return my balance to me?

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Esteemed Advisor

Re: Don’t have a mobile phone

@AZ109 

 

How am I denying you anything?   😃

I am giving you the FACTS, if you want me to say oh don't worry about a phone everything will be fine then sure happy to do so.

Won't be the truth or factual but if it makes you happy just say.

 

I have answered your question, hardly my fault if you did not like the answer.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Don’t have a mobile phone

I like how this topic is now marked as solved ! When in real life it's no further forward than the original post.

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Re: Don’t have a mobile phone

I don't think you have answered my question at all.  It was "What does Paypal intend to do with my account balance when I cannot the account as I do not have a mobile phone?"

 

As for your not seeing my not having a mobile phone as a problem, because I can jump when paypal says I should and buy a cheap one for a tenner, here's a proposition for you along the same lines.

 

I've got a useless lawn-mower in my shed.  Yours for a tenner  --  so get your wallet out right now and send me the money.   I doubt you think that's a good idea, nor is tone of my suggestion.

 

Oh and by the way, there is nothing in this thread that "Solves" the problem paypal is creating for account holders without mobile phones.  Merely repeating that "Currently paypal uses mobile phones for verification" isn't solving anything, it is ignoring the problem 

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Contributor

Re: Don’t have a mobile phone

Had a check to see who accepted the "solution"  guess who ?         

"PayPal_Rajesh" a moderator!

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Contributor

Re: Don’t have a mobile phone

Its a principle, a phone is not a form of identity, its a contact method.

It is prone to being stolen, lost, misused, reassigned, changed and is a victim of no signal.

 

There are a plethora of other more secure means of verifying identity. I for one use a YubiKey and my laptop also have a fingerprint reader and my surface pro has windows hello. Various companies i use also accept 1 of these forms of 2fa, including banks, skrill, gumtree, payee, governments, stripe. Yet paypal wants only a mobile number.