Forum Posts

2-way authentication stuck to old primary email I deleted.

my main PayPal account have 2-way authentication from google authenticator. I changed my primary email to another and unfortunately I removed the old one from my PayPal account a little to fast and I also changed my password but I did no changes to 2...

walidb by Contributor
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Lost phone can’t login

Hi. If I lost my phone and I need two-factor authentication to verify my account, what can I do about it? I can't even log into my account to change my number I have money in my account, but now I can't transfer it.

Mshlblv by New Community Member
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"We’re having trouble making sure it’s you" Can't access

Ever since yesterday I've had trouble with logging in to my paypal account. It gives me the message "We’re having trouble making sure it’s you" and doesn't sign in .Even though I called support and reset my password which temporarily gave me access a...

Unable to access PayPal account due to phone number issue

 Hi everyone,I'm facing a problem with logging into my PayPal account. My registered phone number is blocked, and I cannot receive the SMS verification code required to log in.I know my login credentials (username and password), and I have access to ...

MrDemiurg by New Community Member
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Let confirm it’s you via app no prompt

I don’t see the prompt in the app when I try and confirm my I’d from the web site. This is since IOS 18. I have tried deleting and reinstalling the app

Wpyung by Member
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