what should i do?????

Nejla12
New Community Member
I changed my mobile phone number and now I can't access my paypal account. I'm interested in what I should do to be able to log into my account again, because every time I try to log in, the code is sent to the old number. I hope for a quick answer.
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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @Nejla12,

 

Welcome to the PayPal Help Community and thanks for posting here!

 

I do understand your concern regarding logging into your PayPal account. Request you to kindly refer to this help centre article to understand the process on how to login into your PayPal account when you have changed your phone number. You can reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page and do reach us via phone and kindly select "Call us as Guest".

 

Hope this information helps!

Shradha

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