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Phone number changed - can't log in

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roofgardener
New Community Member

Has anyone found a solution to this ? I've just had a message from Paypal that - without a mobile phone - I will no longer be able to access my account ?

Phone number changed - can't log in

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PayPal_Rachael
PayPal Employee

Hi @Bluwu and @roofgardener,

 

Thanks for posting in relation to this issue.

Unfortunately it is not currently possible to use PayPal without a mobile phone number attached to your account. This does not need to be a smartphone, a basic mobile will do. We use mobile verification as a means of confirming your identity when you are accessing your account.

Rachael 

Phone number changed - can't log in

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Jake103
Contributor

I'm with OP, I dont have a mobile phone and i wont get one, not for paypal, not for any company and not even for my boss.

I dont want to be carying around a GPS tracking device everywhere I go constantly listening to what I say.

I dont want the governement to be able to access my life history of something I might has said or done in the past because they changed the law and no longer hold the same values as me.

I dont want to be a target of investigation and constant survalence because I know a friend whos brother married a girl and her father has ties to an underground drug ring.

I don't want people who are not my friend to be able to unsoliciatly contact me without my permission for the purpose of trying to sell me that new thing they do that i dont care about.

 

In the age of data, I dont exist.

Phone number changed - can't log in

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Destiny68
Contributor

I agree with you my mother is an OP she doesn't want a mobile phone, I don't want to give this company my mobile and I won't if that means I can't use paypal in the future then so be it. I think we all have a freedom of choice and that choice should not be stolen or enforced by any company. Its my choice and I will stick by my choice, and I hope others will not be bullied into handing over information they do not want to share.

Phone number changed - can't log in

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Harumixx213
Contributor
Hi i can help you with this issue regarding the OTP just recently I find an solution, I just want to share this.

Phone number changed - can't log in

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Quagmire
Contributor

I don't own a mobile phone. The wife does, but I don't as I don't like one, want one, or need one. I do have a landline phone. I hope Paypal will/can do something about it as not everyone has them.

Phone number changed - can't log in

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Destiny68
Contributor

I agree with you  I don't want to give this company my mobile and I won't if that means I can't use paypal in the future then so be it. I think we all have a freedom of choice and that choice should not be stolen or enforced by any company. Its my choice and I will stick by my choice, and I hope others will not be bullied into handing over information they do not want to share.

Phone number changed - can't log in

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LukaKoper
Contributor

Our club has bank account and we also created Paypal account to buy over the internet. Our club has no mobile phone and will not get one just because you want to send SMS!!! We can take a risk that somebody will use our account and buy from limited funds bank account.

 

But we can also use other services or pay directly with bank card so please tell me how to log in just one more time without mobile phone to delete account or at least bank card details.

 

Thanks

Phone number changed - can't log in

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Celeste321
New Community Member

Yessssss!!!! It is such crap that you can't even get in to delete personal information! I'm furious. Done with PayPal, for sure!

Phone number changed - can't log in

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FredClem
Contributor

When I signed up with Paypal, no Mobile Phone was ever required. So why now the need? There are no answers as to the solution other than discontinuing my Paypal account altogether. And I really don't want to do that. Is there any other alternative?

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