PayPal Community

PayPal_Bindu · ‎Jun-21-2024

Hello @Scotsangel43 Thank you for joining the PayPal Help Community! I understand your concern about the eBay charges in your PayPal account. Its possible that these charges are part of a subscription with eBay. To avoid the future scheduled payments, please cancel the subscription associated with eBay in your PayPal account. You can find the steps to cancel the subscription set up in your account here : What is an automatic payment and how do I update or cancel one? Also, I recommend you to try to contact eBay support team to request the refund for the debited charges. Hope this information helps you, Bindu

PayPal_Bindu · ‎Jun-21-2024

Hello @Ruchika1987 Welcome and thanks for posting your question in the PayPal Help Community! Sorry to hear that you're not able to request payments from your PayPal account. As per the error message, it is possible that your account is limited. Account Limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. Usually, we ask you to complete some steps to remove the limitations in your account. Please go the resolution center and follow the steps to resolve the limitations placed in your account. If you don't see any limitations and still getting the error, I would suggest you to contact the Support Team to look into this further. Hope this information helps, Bindu

PayPal_Bindu · ‎Jun-21-2024

Hello @Aussiemike3 Welcome to the PayPal Help Community and thanks for posting here! I am happy to help you with your inquiry about the fees charged for sending payment to another user. There will be a fee when you send or receive money to the user in a different country. International personal payments and purchase payments are subject to cross-border fees. For more information on fees, click Fees at the bottom of any PayPal page. Thanks for your help @kernowlass! Hope this information helps, Bindu

PayPal_Bindu · ‎Jun-20-2024

Hello @czRamtin03 Welcome and thanks for posting your question in the PayPal Help Community! I am sorry to know that you're not able to make payments using your PayPal account. If you have a verified PayPal account, there will be no limits to initiate the payments. You can verify your account by adding and confirming your bank account or card. You can find more information about verifying your account here : How do I verify my PayPal account? If your account is already verified and still seeing the error, it is possible that your account is temporarily limited. Account Limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. Usually, we ask you to complete some steps to remove your account limitation. To simplify this we always list the steps to remove the limitation in the Resolution Center. Please go the resolution center and follow the steps to resolve the limitations placed in your account. If this is not the case, please contact our support team to help you further. Have a great day! Bindu

PayPal_Bindu · ‎Jun-20-2024

Hello @mindsenses Thank you for joining the PayPal Help Community! I understand you're looking to add your bank account to your PayPal account. The option to complete the verification through email is not available. I would suggest you to contact our support team to help you with adding your bank account in your PayPal account. You can find all available contact options here : How do I contact PayPal customer service? Have a great day! Bindu

PayPal_Bindu · ‎Jun-20-2024

Hello @Lanastarr Thank you for posting your question in the PayPal Help Community! I understand your concern about the pending authorization towards a payment in your account. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an temporary authorization charge. The authorization charge will remain pending until the merchant accepts/processed your order. As the merchant confirmed about no record of the order, any payment debited will be reversed to your funding source in few days. You can also refer this article for more information about pending authorizations : What’s an “authorization” and can I cancel it? Hope this information helps you, Have a great day! Bindu

PayPal_Bindu · ‎Jun-20-2024

Hello @Paige5352 Welcome to the PayPal Help Community and thanks for posting here! Sorry to hear that you're not able to download the activity of your account. As the activity shows up in code sequences, I would suggest you to contact our Support Team to trouble shoot this further. Also, I recommend you to refer this article for more information on downloading statements and reports of your PayPal activity : How do I view and download statements and reports? Hope this information helps, Bindu

PayPal_Bindu · ‎Jun-19-2024

Hello @ScienceAndSnark Thank you for joining PayPal Help Community! I apologize for the inconvenience you've experience with adding your old email address. I recommend you to try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue persists, feel free to reach out to our support team to look into this further. You can refer this article for the contact options : How do I contact PayPal customer service? Have a great day! Bindu

PayPal_Bindu · ‎Jun-19-2024

Hello @Mac2mala Welcome to the PayPal Help Community and thanks for posting here! I understand your concern about not having the instant withdrawal option in your PayPal account. I suggest you to try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If you only see the standard option after trying these steps, please contact our team to get this checked further. Hope this information helps, Bindu

PayPal_Bindu · ‎Jun-19-2024

Hello @hola8080 @Vannmochi and everyone, Thank you for posting your inquiry in the PayPal Help Community! I am sorry to hear that you're not able to access your PayPal account. Usually if you are getting this message it would indicate that you are trying to access your account from a different location or device. I would suggest you to try the below troubleshooting steps and check again if you're allowed to log in: • Try to clear your cache and cookies or use a different web browser to log in. If you're trying from the app, please try to re-install it. • Try login in from a web browser instead of the app to check if you'll be allowed to access it. • Avoid using public networks when accessing the account for security concerns. • Avoid using VPN or proxy servers. • Log into your PayPal from one consistent device • Allow 48 hours and try again. If the issue persists after trying all these, please get in touch with our support team to look into this further. You can find the contact options here : How do I contact PayPal customer service? Hope this works, have a great day! Bindu

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