PayPal Community

PayPal_Bindu · ‎Sep-21-2023

Hello @jkholton Congratulations for your first post in the PayPal Help Community! I see you're looking to get tracking numbers for the shipped items. To view tracking details for an order: Log in to the PayPal Shipping Center. Go to the Labels tab of the Orders page. Click the tracking number for the order you wish to track. You will then be redirected to the carrier’s tracking page to view the tracking details. You can also view PayPal ShipStation page for more information on managing your shipments. Hope this information helps, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @Temp20230918a Thank you for writing in the PayPal Help Community and welcome! I understand your concern about not able to access the money sent by your friend to your PayPal account. If you have confirmed email address, any money sent to your PayPal account will be available in your PayPal balance. If you only have email confirmation and no transaction history, please check that the payment was sent to the correct email address which is registered in your PayPal account. Updating the app's location doesn't effect the payments received to your account. Unclaimed payments would be in pending status in the sender's account and you can ask your friend to cancel the pending payment and sent it again to your PayPal account. Since you don't see any activity in your account, you can also check whether the email notification you have received is a legit one. Here's the article with the information on how to spot a fake, fraudulent, or phishing PayPal email or website. Best wishes, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @MagicStarGr Thank you for visiting the PayPal Help Community! Sorry to hear that you're not able to report a transaction in your PayPal account. I recommend you to reach out to the support team to get the transaction reported. You can find the contact options to reach the team here : How do I contact PayPal customer service? Regards, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @DavidAJack Welcome and thank you for your post in the PayPal Help Community! Sorry to hear that you're not able to withdraw your PayPal balance to your card. You can withdraw your money by choosing the 'Instant transfer' option to your eligible debit card or bank account. Have you confirmed your debit card before initiating the transfers? If not, please confirm your card before initialing the withdrawals. There are some cards that are not supported for transfers. If your card is confirmed and you're still getting this error, this means the card is not supported for the transfers. I recommend you to try to withdraw your funds to your linked bank account. Hope this information helps, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @LotusTheWise Thank you for writing in the PayPal Help Community! I understand that you want to add money to your PayPal balance with your Paysafe card. There are some cards that are not compatible with PayPal and this may include most online or virtual cards. You can try to add a card which is issued by a traditional bank in your country. You can add money from your bank account which is linked in your PayPal account. You can find the steps to add money from your bank account here : How do I add money to my PayPal account from my bank? Hope this information helps you, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @CKH-Account Welcome to the PayPal Help Community and thanks for posting here! I see you're looking to receive payments through Venmo for your Non profit organization. PayPal confirmed charities in the U.S can create a charity profile and receive donations from the users. More information about receiving donations through Venmo app can be found here : Enable your charity to receive donations via the Venmo app Have a great day! Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @msFinch Thank you for joining the PayPal Help Community! I see you're looking to get a refund for the item you've returned to the seller. When a dispute is opened, seller can issue partial or full refund to close the dispute. if the dispute is closed in seller's favor, the funds would be released back to the seller. In this case, I would recommend you to contact the team to appeal the claim for not receiving the refund by providing more details about returning the item with return shipping information. You can find the contact options to reach the team here : How do I contact PayPal customer service? Hope this information helps you, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @Mdesch74 and @SDorizan Welcome and thank you for your post in the PayPal Community! Sorry to hear that you've run into some issues while making PayPal Credit payments. It could be a glitch that you're getting an error and I would recommend you to get in touch with the PayPal team to add your information to any open ticket regarding PayPal Credit to aid the technical team in researching and resolving the issue. In the mean time, you can complete your PayPal Credit payment by contacting the PayPal Credit team. Regards, Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @Finndian Welcome and thank for writing in the PayPal Help Community! Sorry to hear that you're not able to make a transaction using PayPal. Usually if you are getting this message it would indicate that you are accessing your account from a different location/device or using any VPN or proxy servers which triggers the system to verify your identity. Please avoid using any restricted/public networks and try again by clearing cache, cookies from your browser or using a different browser. If the issue persists, please reach out to PayPal team to get this checked further. Hope this works, have a great day! Bindu

PayPal_Bindu · ‎Sep-21-2023

Hello @clarkkent93 Thank you for writing in the PayPal Community and welcome! Sorry to hear about the unauthorized activity in your account. You did great by reporting the activity to PayPal. As the case was decided in your favor, you will get your money back to your original funding source. You can refer this page for more information on how refunds gets credited and the time frames. Regards, Bindu

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