Paypal denied my claim when I lodged a unauthorised transaction claim - there's a transaction on my account that when i googled the name it came up as a scam - I have no idea what the "item" is that I supposedly bought and I have nothing to find out - no emails saying I purchased anything. There's a shipping number but the link doesn't work. It was back on 3rd September so I don't know what this "item" is that I supposedly bought nor do I have it. But I now can't open any more claims on this transaction its absolute crap so much for Paypals so called "buyer protection"!! Just got an email back from the "help desk" it wasn't even read by a person I got a robot reply. Load of bull.   Hello @beebear777, thank you for reaching out for assistance on our Community Forums!    Also, thank you @sharpiemarker for providing what options our buyers may have in the dispute process. While you may have the ability to file a chargeback if you use your card, we would like an opportunity for our Disputes and Claims specialists to look into this for you if you have any additional information which we haven't reviewed or if there's been a mistake in processing the case.   Here's a link with information on how to contact our Customer Service directly. Please scroll to the very bottom, select Call Us, and then select "Log In" or "Call us as a guest". You can also contact them directly through email, Facebook and Twitter.   I hope we're able to find an amicable resolution to your case! Thank you again and have a wonderful day!!   -Jon ... View more

Hello @LooGG ! Thank you for reaching out on our Community Forums! This is a great question.   Thank you @nevadasmith for getting the answer started on this one.    Sending and receiving money can sometimes be country-specific. Based off of the country on your profile, here are two links to articles in our PayPal Help Center with detailed information on Sending Money and Receiving Money . I hope this helps!     Thank you again for visiting PayPal's Community Forum and have a great day!     Jon ... View more

Hello @Salez, that's a great question! Thank you for reaching out through our community forum. Thank you @Centaurette for weighing in on this conversation. Just to alleviate any confusion on this process, PayPal Credit is not permitted to be used to send yourself money. However, PayPal Credit is still a great way to send money as Friends and Family (with a fee) and to make a purchase where PayPal Credit is accepted (almost anywhere in the US and UK), but sending yourself money through PayPal Credit would be considered a cash advance and is not allowed per our user agreement .   Thank you everyone again for participating in our Community Forum and have a wonderful day!   -Jon   ... View more

@larechiga   Thanks for reaching out on our Community Forums! @Oregon11, thanks again for getting the ball rolling on this one! I'd definitely recommend deleting Uber from your "Log In with PayPal" section. This link should take you right there once you're logged into your acount: https://goo.gl/KKjsyY . I'd also recommend changing your password one more time. Hope that helps! Have a great day! ... View more

@i3zSA   Thanks for reaching out on our Community Forums for assistance regarding your payment. I hope you were able to find a resolution in time for Father's Day. If not, I might recommend reaching out to our friends in Customer Service to dive into this a bit deeper. To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.   Have a wonderful day! ... View more

@Gertz1952   That's a great question! @Anonymous_User, that's an awesome start! As always, thank you for your help! Credit and debit cards are limited to the country that you register your account with, but here's a step-by-step guide on adding a U.S. bank to your Canadian PayPal account. Below the instructions you'll find a link to our Help Center that details how to use your bank to send money, too!   Here's how to add a US bank account to your Canadian PayPal account: Log in to your PayPal account. Click Wallet. Click Link a bank. Choose "I have a different bank." Select a country. Follow the prompted steps to add your US bank account. https://goo.gl/rVM8zo   Have a great day! ... View more

@Rosechavez02411   Thanks for reaching out! @kernowlass, thank you so much for your continued help in our forums! Your help is greatly appreciated. Just to add a little more information, here's a link to our Help Center with some timelines and what may happen next in the Chargeback process:  https://www.paypal.com/us/smarthelp/article/what-is-a-chargeback,-and-why-did-i-get-one-faq2036   Have a wonderful day and thank you again all for your participation in our Community Forums. ... View more

@P357   That's a great question! Thank you @kernowlass for your response on this one, that's some great information for guest transactions. This charge is related to our link and confirm process. @P357, have you added a new debit or credit card to your account recently? The 4 digits after PP* and before CODE is the 4 digit security code you'll want to use to confirm your credit card.    Here's a link to our Help Center with some great information on this process and when we may ask our users to confirm their card:  https://www.paypal.com/us/smarthelp/article/where-do-i-find-the-paypal-code-to-link-and-confirm-my-debit-or-credit-card-faq1948   Also, don't worry, we'll make sure we get that $1.95 back to you after we finish confirming your card. It normally takes about 3 business days for it to show up. Have a great day and don't hesitate to reach out if you have any more questions!  ... View more