Skip to main content
Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
Accept
Reject

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
since ‎May-25-2018
PayPal_JonK
Moderator PayPal_JonK
Moderator
6005
Posts
751
Kudos
305
Solutions
Kudos Champion
Your 5th PayPal Anniversary
Brilliant
Wordsmith
Scribe
Your 3rd PayPal Anniversary
Topic Starter
Inquisitive
Acclaimed
Your PayPal Anniversary
Reply Champion
Mentor
Bright
Renowned
Articulate
View all
Latest Contributions by PayPal_JonK
  • Topics PayPal_JonK has Participated In
  • Latest Contributions by PayPal_JonK
  • « Previous page
    • 1
    • 2
    • 3
    • …
    • 601
  • Next page »

Re: Purchase Protection doesn’t apply for this pay...

by Moderator PayPal_JonK in Security and Fraud
‎Jun-04-2023 06:41 PM
‎Jun-04-2023 06:41 PM
Hi everyone! Thanks for visiting the PayPal Community Forum. Thank you @sharpiemarker for your help getting a resolution started on this one. We really appreciate all the help you provide.    @Smuz, I'm sorry to hear you've run into some issues sending funds with PayPal's Purchase Protection. Have you tried clearing your browser's cache and history or tried from a different device? You should normally see the option to change your payment type to "Sending as Goods and Services" after that. If you still do not see that option, please reach out to our Customer Support teams for further assistance.    Good luck with this and future transactions!    - Jon K ... View more

Re: Trying to Transfer Money from Canada to friend...

by Moderator PayPal_JonK in Transactions
‎Jun-04-2023 06:23 PM
‎Jun-04-2023 06:23 PM
Hello @ChanandlerBong7,    Welcome to the PayPal Community Forum! I'm sorry to you've run into some issues transferring funds to a friend in the US. Thanks for letting us know what you've tried already. Has your friend completed setting up their account yet? As long as their email is spelled correctly and confirmed on PayPal, you should not have any issue finding it to send money to.  You may also want to ask them to send you a money request or invoice. However, please make sure your friend reviews our fees and when they apply.    Good luck with this and future transactions,     - Jon K ... View more

Re: G-XCHANGE FIRST AND LAST NAME ISSUE

by Moderator PayPal_JonK in Wallet
‎Jun-04-2023 06:02 PM
‎Jun-04-2023 06:02 PM
Hello @komie__1,    Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues transferring funds from your PayPal account to your GCash wallet. If you need to make a minor correction to your name on PayPal, you can do so with the instructions listed here: How do I change the name on my PayPal account?   Otherwise, I would recommend reaching our to both PayPal Support and GCash Support to make sure your name reflects properly.    I hope those links provide the proper assistance!    - Jon K ... View more

Re: Urgent help needed! New seller, transaction fu...

by Moderator PayPal_JonK in Transactions
‎Jun-04-2023 05:48 PM
‎Jun-04-2023 05:48 PM
Hello @CluelessDev,    Welcome to the PayPal Community Forum. I'm sorry to hear a recent transaction isn't going quite as you had expected. I understand you'd like t reach out Customer Support to see what options are available. You're welcome to contact our Customer Service at the options listed in this Help Center article, however they're normally not able to release a payment that's been placed on hold earlier than what's already been detailed. But please don't let that deter you from contacting them for more information regarding your sale.    Best wishes and good luck on this and future transactions!    - Jon K ... View more

Re: Automatic transfer

by Moderator PayPal_JonK in Transactions
‎Jun-04-2023 05:40 PM
‎Jun-04-2023 05:40 PM
Hello @AyaAshrafALi,    Welcome to the PayPal Community Forum! I understand you're looking to have your funds transferred to your Visa card at the first of every month. Have you confirmed your Visa card after you linked it? Also, here's a bit more information on Receiving and Withdrawing money through PayPal in Egypt.    I hope that helps!    - Jon K ... View more

Re: Donations

by Moderator PayPal_JonK in Transactions
‎Jun-04-2023 05:05 PM
‎Jun-04-2023 05:05 PM
Hello @Trevstac,    Welcome to the PayPal Community Forum! This is a great question. Normally, when you setup a subscription or automatic payment, the amount would normally remain the same. However, you may want to look into making additional one-time donations to donate more to your charity of choice.    I hope that helps!    - Jon K ... View more

Re: Cards missing from PayPal checkout on a specif...

by Moderator PayPal_JonK in Wallet
‎Jun-04-2023 04:53 PM
‎Jun-04-2023 04:53 PM
Hello @unwed_armchair,    Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues checking out at a specific retailer. It sounds like your payment may have been running into some issues being blocked by our security system. Have you tried the steps listed in this Help Center article: Why was my payment declined?   Those normally do the trick. If they don't help, please feel free to reach out to our Customer Support teams for assistance.    Good luck!    - Jon K ... View more

Re: Account Limitation

by Moderator PayPal_JonK in Security and Fraud
‎Jun-04-2023 04:45 PM
‎Jun-04-2023 04:45 PM
Hi @bernardocamille,    Welcome back! I can understand why you'd like to remove your financials from your account. I'm sorry to hear it's been permanently limited. Unfortunately, when an account is limited in any way, there's normally not an option to remove any the financial or account details for security reasons.    My apologies for any inconvenience this may cause,     - Jon K ... View more

Re: How do I set up a PP account for a high school...

by Moderator PayPal_JonK in Managing Account
‎Jun-04-2023 04:35 PM
‎Jun-04-2023 04:35 PM
HI @BrendaJN,    Welcome back! That's a great question. A personal account cannot be opened with a business or organization name. In fact, both personal and business accounts need to be registered under a single person's first and last name. Here's a bit more info on the Difference between Personal and Business accounts if you need it.    I hope that helps!    - Jon K ... View more

Re: Automatic Charging

by Moderator PayPal_JonK in Products & Services
‎May-30-2023 06:13 PM
‎May-30-2023 06:13 PM
Hello @delisaross,    Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues setting up an automatic payment with one of your customers. Is this what you were looking for: Merchant Subscription FAQs.    If not, please feel free to reach out to our Customer Support teams for assistance.    Good luck with this and your future transactions,     - Jon K   ... View more
  • « Previous page
    • 1
    • 2
    • 3
    • …
    • 601
  • Next page »
Kudos from
User Count
S_Ameen
PayPal Employee S_Ameen
2
seamas7
seamas7 Contributor
1
KhacHuy2121
KhacHuy2121
1
PayPal_Meghan
Moderator PayPal_Meghan
1
54chrispaul
54chrispaul Contributor
1
View all
Kudos given to
User Count
kernowlass
kernowlass Esteemed Advisor
9315
sharpiemarker
sharpiemarker Esteemed Advisor
1898
PayPal_paula
Moderator PayPal_paula
6
PayPal_RebeccaN
Moderator PayPal_RebeccaN
7
PayPal_Ayesha
Moderator PayPal_Ayesha
9
View all
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2023 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros