PayPal Community

Hello @CMay7777,    Welcome! Thanks for visiting PayPal's Community Forum. Sorry to hear you've run into some road-blocks updating your items for your invoices. Here's where you can add, update, and delete your items:    Click Pay and Get Paid at the top. Select Create an Invoice from the drop-down. Click the Gear to the left of Create Batch Invoice. Select Items from the drop-down. I hope that helps!    - Jon K ... View more

Hello @Em999,    Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some unexpected issues making your repayment to PayPal Credit. I would recommend reaching out to their Support Teams to discuss what options may potentially be available. You can find their contact info at the bottom of this FAQ page.    Best wishes,     - Jon K ... View more

Hi @willinois,   Great question. PayPal fills out the 1099-k and send copies to the IRS and to you. You would need to consult a tax professional for guidance on which filing (state and/or federal) you would report your 1099-k on.    Based on this article on IRS.gov on Understanding your 1099-k, you should "use Form 1099-K along with other records to help you figure and report your taxable income when you file your tax return." I also found this article on IRS.gov you may find useful: What to do with Form 1099-K.    Best wishes,    - Jon K ... View more

Hello @AnnaVanDensky21,    Welcome! Thanks for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues with a recent donation link. Have you double-checked your Resolution Center for any action items that require your attention? If there's nothing there, you may want to generate a new donation link and paste that link's code onto your site. I found the following article you may find useful on our PayPal Developer site: Add a donate button to your website with PayPal's Donate SDK   I hope that helps. Please don't hesitate to reach out to our Customer Support teams for further assistance.    Best wishes!    - Jon K ... View more

Hello @gdensky,    Welcome! Thanks for visiting PayPal's Community Forum. If your are trying to transfer funds through MPesa, is your PayPal account registered in Kenya? If so, I'd first recommend clearing your browser's cache, cookies, and history to see if that helps. After that, I'd recommend making sure your information on exactly matches between the two services, including your name, email address, etc. You can normally complete a simple minor name change here or update any other necessary info in your PayPal Settings. Here's also a great FAQ Page for MPesa if you have any further questions.    I hope that helps!    - Jon K ... View more

Hello @Temp20240130Y,    Welcome! Thanks for visiting PayPal's Community Forum. I can understand it can be a bit concerning when you're being asked to type in an authorization code more often than you expected. it sounds like you may be encountering The Second Payment Services Directive (PSD2), an EU directive regulating payment services in the European Economic Area. In short, it "introduces two-factor authentication for online transactions, known as "Strong Customer Authentication" (SCA)." I'm sorry to say there is not a way to remove or disable this feature.    Apologies for any inconvenience this may cause,     - Jon K ... View more

Hello @D832,    Welcome! Thanks for visiting PayPal's Community Forum. Sorry to hear you've run into some speed-bumps on your account recently. Here's How to change the display language on your PayPal account.   Here's also an article you may find useful if you would like information on Holds and accessing your funds.    I hope that helps,    - Jon K ... View more

Hello @willinois, @pkillinois, and everyone,    Thank you for visiting PayPal's Community Forum. Thank you for your help on this thread so far @Pellz86. We appreciate it! I hope I'll be able to fill in any missing details here.    If your account's activity have met the thresholds to generate a 1099-k, you'll see your tax forms in your PayPal account on or by January 31st. You can find all current 1099-k Reporting Thresholds here. Any Crypto gains and loss statement should be available around February 15. An email notification will be sent out once your tax forms are available. You won’t receive a tax form if you didn’t meet the reporting requirement for the tax year.   For more information on which transactions are included in your 1099-k, as well as which a brief summary of the 1099-k form, please review the following Help Center article: Will PayPal report my sales to the IRS?   Here's another great article you may find useful: What if the amount reported on my Form 1099-k is incorrect?   I hope that helps!    - Jon K ... View more

Hi everyone! Thank you for visiting PayPal's Community Forum, and thank you @kernowlass for your help getting a solution started on this thread.   Hi @zephjae, welcome! I'm sorry to hear you've run into some issues with your recent GCash preapproved payments profile. As kenrowlass stated above, normally you would just need to go back through the sign-up process with GCash again. If you run into any issues along the way, please reach out to GCash's Customer Support teams for assistance.    Best wishes!    - Jon K ... View more