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since ‎Aug-24-2018
PayPal_Bindu
Moderator PayPal_Bindu
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Latest Contributions by PayPal_Bindu
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Re: pay in 3

by Moderator PayPal_Bindu in Products & Services
‎Nov-22-2023 06:52 PM
1 Kudo
‎Nov-22-2023 06:52 PM
1 Kudo
Hello @xchrisstirlingx @Evalongaz and @Kezzz    Thank you for writing in the PayPal help Community!   I understand your concern about not being able to pay with Pay in 3 option for your purchases. PayPal Pay in 3 is not available for certain merchants and goods. The availability may also depends on the internal checks. For eligible purchases, you can see the Pay in 3 option at the time of checkout. No worries, you may be eligible in the future. You can refer the help center article for more information on Pay in 3 availability here : What is Pay In 3?   Good luck for your future transactions, Bindu   ... View more

Re: Letter from Wescot debt collectors

by Moderator PayPal_Bindu in Security and Fraud
‎Nov-22-2023 06:35 PM
‎Nov-22-2023 06:35 PM
Hello @Ashr84    Thank you for joining the PayPal Help Community and posting your question here!   I can see how receiving the email about a debt would be concerning to you. It's good to know that you've reached the support team to get it clarified. If you receive any email about activity on a PayPal account, the safest way to confirm the email’s validity is to log in to a PayPal account via the PayPal website (not using the links in the email received). Any of the activity reported in the email will be available to view in your PayPal account. You can always report these fake emails to PayPal to get it investigated further. Here's the article with the information on how to spot fake emails or websites and report it to PayPal : How do I spot a fake, fraudulent, or phishing PayPal email or website?   I hope this information helps, Bindu ... View more

Re: Help

by Moderator PayPal_Bindu in Transactions
‎Nov-22-2023 06:21 PM
‎Nov-22-2023 06:21 PM
Hello @kovacsz860    Welcome to the PayPal Help Community and thanks for posting your question here!   I understand your concern about the money transfer from your bank to your PayPal account. Adding money from your bank account to your PayPal account usually takes up to 3-5 business days. If there's any missing information, the funds may return to your bank account in a week. I suggest you to wait till the required time frame. If you don't see any reversal in your bank account or deposit in your PayPal account after the time frame, please get in touch with your bank support as well as PayPal Support to look into this further.    I hope you will be able to see your funds in your account soon, Bindu ... View more

Re: Why are my payments showing as negative values

by Moderator PayPal_Bindu in Reporting
‎Nov-22-2023 05:05 AM
‎Nov-22-2023 05:05 AM
Hello @handlethis    Thank you for posting your question in the PayPal Help Community!   I understand your concern about your card payments reflecting in negative values in the statements of your PayPal account. Here's the article with the information to view and statements in your PayPal account : How do I view and download statements and reports? To view the running balance, select "Balance affecting" under "Transaction type." Your running account balance is shown in the "Balance" column.    I hope this information helps yu, Bindu ... View more

Re: IOS App is there an app?

by Moderator PayPal_Bindu in Products & Services
‎Nov-22-2023 01:11 AM
‎Nov-22-2023 01:11 AM
Hello @vwindust    Thank you for posting your question in the PayPal Help Community!   I am happy to help you with your inquiry about the availability of PayPal app in IOS. Yes! PayPal application is available for IOS users. You can refer this page to download the PayPal application from the App store.   Good luck, Bindu ... View more

Re: Change a full payment to "Pay over 4 months" o...

by Moderator PayPal_Bindu in Products & Services
‎Nov-22-2023 12:44 AM
‎Nov-22-2023 12:44 AM
Hello @GoStanPoe    Congratulations for your first post in the PayPal Help Community!   I see you're looking to complete your purchase using Pay in 4 option through PayPal. Pay in 4 is an an interest-free installment loan option that allows you split your purchase into 4 repayments. You can refer this page for more information on Pay in 4 feature. Pay in 4 is not available for certain merchants and goods. If your purchase is eligible, you can choose the Pay in 4 option at the time of check out.    I hope this information helps you, Bindu ... View more

Re: Paypal issued me an incorrect 1099K and refuse...

by Moderator PayPal_Bindu in Reporting
‎Nov-21-2023 11:40 PM
‎Nov-21-2023 11:40 PM
Hello @DraftKingCris and @RevClare   Welcome to the PayPal Help Community and thanks for posting here!   Sorry to know that you've received an incorrect 1099K in your PayPal account. PayPal provides the list of all the transactions included in the calculation of your total gross sales for goods or services. You can find this reconciliation report in your PayPal account alongside the 1099-K Form (under the Tax Documents section). I would recommend you to use the report review and validate the amounts reported on the 1099-K Form issued to you by PayPal. Here's the article with the information to review the Reconciliation Report. if after reviewing the Reconciliation Report, you still believe that there are differences in the amounts reported, please contact the support team to get this checked further.    I hope this information helps you, Bindu ... View more

Re: Entered a scammed address for shipment

by Moderator PayPal_Bindu in Security and Fraud
‎Nov-20-2023 11:26 PM
‎Nov-20-2023 11:26 PM
Hello @aseel_k    Congratulations for your first post in the PayPal Help Community!   I totally understand your concern about your recent purchase. If there's any issue with the purchase, PayPal purchase protection policy covers the payment and helps you to get refund if certain requirements are met. If you don't receive your order or it's significantly not as described, you can report the purchase in the resolution center of your PayPal account. Steps to open a dispute with the seller can be found in this article : How do I open a dispute with a seller?   I hope this information helps, Bindu ... View more

Re: Went to make a purchase I was offered 36 month...

by Moderator PayPal_Bindu in Products & Services
‎Nov-20-2023 10:44 PM
‎Nov-20-2023 10:44 PM
Hello @Anonymous_User    Thank you for posting your question in the PayPal Help Community!   I am sorry to know that you've run into some issues while completing a purchase. You can find some common reasons on why your purchase is not going through with PayPal Credit here : Why can't I pay with PayPal Credit?   I suggest you to try again at a later time by clearing your cookies, history, cache, etc. from your browser or try using a different browser/device to see if this works. If the issue persists, please try to complete the payment again with another payment method.    Best wishes, Bindu  ... View more

Re: I'm disabled and i get paid through direct dep...

by Moderator PayPal_Bindu in Transactions
‎Nov-20-2023 10:03 PM
‎Nov-20-2023 10:03 PM
Hello @Brianmcmurry    Thank you for posting your question in the PayPal Help Community!   Sorry to hear that you're not able to access the money sent to your PayPal account. I truly understand how difficult that can be for you! When you receive a goods & services payment, the funds will be held by standard 21 days hold. Delaying funds availability is a common industry practice which is implemented to ensure the secure use of PayPal. Here's are the articles with the information about payments holds and speed up process to release the funds :   Why is my payment on hold or unavailable? How can I release my payment on hold? I hope this information helps you, Bindu ... View more
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84
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