Unfulfilled Service Purchase: No Response from Seller, Seeking Refund
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I initiated a payment to a seller on August 8th for purchasing a service they provide. Following some complications, I asked for a refund; however, they ceased communication entirely after that. My attempts to reach out via PayPal were unsuccessful as it indicated that the user couldn't be contacted. I possess evidence in the form of screenshots depicting their lack of response, along with their business phone number and the address to which I sent the payment. What steps should I take in this situation?
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As long as you used the goods/services option to pay then you should have buyer protection so.........
https://www.paypal.com/ma/cshelp/article/how-do-i-open-a-dispute-with-a-seller-help160
Advice is voluntary.
Kudos / Solution appreciated.
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