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Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@pumck 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Phone number changed - can't log in

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imranzeab
New Community Member

my mobile number was online dington number that was disabled now how can i login my paypal account without mobile number verifications

Phone number changed - can't log in

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Diju
New Community Member
Hello, I would like to log in, but my phone no changed. Who could I log in now?

Phone number changed - can't log in

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Andy-H1
New Community Member
Unable to log in because 'authentication' required however my phone number has changed & unable to log in to change my number so authentication can be made. Anyone have an answer? Thanks

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Andy-H1 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Wotringfelisha2
New Community Member
I no longer have the phone number I did and I can't confirm who I am for paypal BC I'm only given the text option and when I try to use my wifi number it says i can't use that so what can i do

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Wotringfelisha2 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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houba
Contributor

Hello, My Paypal account has failed due to a lost cell phone. I had two-phase verification there but I can't change the number to a new password I know but I still don't want to let me go I can't speak English so I can call for support so I'm solving it in writing thanks for the quick response and regards David <removed>

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@houba 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Pelso
Contributor

Hello,

 

My cell number has changed recently and I cannot log in paypal because of the new security system psd2. It wants to send a text or call me but at my old cell number. Basically I cannot do anything, cannot contact helpdesk because I cannot log in and update my old cell number which belongs to my account for the moment.

Can anybody help me?

Thanks.

Miklos

 

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