PayPal Community

Hi @RoiTheBoi,   Thank you for posting your question in the Community. I understand how important it is to have access to your money and would like to help. From what you've described, it sounds like you're hitting our internal security system when trying to link a bank. It checks for any unusual factors to help protect your account and sometimes temporarily blocks certain actions. It often helps to clear your cache and cookies, log into PayPal using a secure internet network, and avoid using VPNs or public Wi-Fi. If you're still having trouble after trying those troubleshooting steps, it would be best to contact our Customer Support team directly for assistance. I hope this is resolved for you quickly!   - Marina ... View more

Hi @ghostpants101,   Welcome to PayPal's Community Forum! At this time, there isn't an option to withdraw money from an FTX account to a PayPal account. I appreciate you sharing your feedback about the services you'd like to see in the future.   - Marina ... View more

Hi @virtuatekken,   Welcome to PayPal's Community Forum! I can understand your concern if the card issuer doesn't match what you see on your PayPal account. Our system is designed to show the issuer's information based on the card number that was entered. I'd recommend trying to add the card details again to ensure everything is correct.   I hope this helps!   - Marina ... View more

Hi @thesolebroker,   Thank you for posting your question in the Community. To apply for Reference Transactions, please contact our Customer Support team for assistance. We'd be happy to help!   - Marina ... View more

Hi @samehseko and @AquaTerra,   Thank you for posting your questions in the Community. I'm sorry you're both running into issues withdrawing funds to a card. I'd recommend reviewing the link @kernowlass shared first, as it does provide a lot of information about what could cause withdrawal issues in certain countries. I have also included an additional Help Center article that has some troubleshooting steps: Why can't I transfer money from my PayPal account?   I hope this helps!   - Marina ... View more

Thank you for getting the ball rolling on this, @kernowlass!   Hi @Tyrese989,   I'm sorry to hear that the recipient is having trouble accessing the funds from your payment. From what you've described, it sounds like the transaction went through successfully. In situations like this, it would be best for the recipient to contact PayPal directly for assistance with locating their money. If you purchased something using the Goods and Services option and they have not fulfilled the agreement, you can file a dispute through the Resolution Center as well. I hope this is resolved for you quickly!   - Marina ... View more

Hi @Joye27,   Thank you for posting your question in the Community. I apologize for the confusion this notification caused. If you're enrolled in Direct Deposit or have the PayPal Cash Card, PayPal recently sent out a notification about a change to the routing account number that will be used. This change will allow our customers to have Direct Deposit 2-Day Early Access. I hope you find this information useful!   - Marina ... View more

Hi @Buyandsell1,   I can understand your disappointment with the outcome of your claim, and I'm very sorry! It sounds like we need to take another look into this with you. If you haven't already done so, you can request an appeal. If you run into any issues opening an appeal through the Resolution Center, please contact our Customer Support team directly for assistance. I hope this is resolved for you quickly.   - Marina ... View more

Hi @TaelorCadle,   Welcome to PayPal's Community Forum! I can understand how frustrating it would be to not have PayPal Credit as an available payment method after getting approved, and I'm sorry that was your experience. From what you've described, it sounds like you may be running into our internal security system. Depending on the risk associated with some transactions, not all payment methods will be available. When that happens, you would be prompted to use a different payment method, or you can try your payment again at another time.     - Marina ... View more

Hi @Temp20220208z,   Welcome to PayPal's Community Forum! I'm sorry to hear that you're having trouble transferring your funds. You can find the requirements to Cash In using GCash here. If you need further assistance after that, feel free to contact our Customer Support team. I hope this is resolved for you quickly!   - Marina. ... View more