hi.. i closed my old acc from a while and then i back today to create new account then paypal telling me this .. why ? what's the problem ?
Edit : if there 1% chance to back my main account will be thankful
Because of potential risk exposure, we've permanently limited your account. You'll no longer be able to use the account for any transactions.
At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.
Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.
Reference ID:[Removed. Phone #s not permitted]557
Solved! Go to Solution.
Thank you for visiting our community forum!
I do understand your concern regarding your account being limited. For the safety and security of the PayPal network, we often review accounts for potential risks which may lead to a limitation being placed on the account. You can reach out to our team to help you with what next to done and help you accordingly. Please reach us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
I hope this information helps!
Welcome to the community forum and thanks for posting!
I am sorry to know that you can no longer use PayPal. It seems like the account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.
I hope this helps.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- help in Products & Services
- I'm trying to change my name, but PayPal shows it cannot process payments error. in Security and Fraud
- Paypal is holding a refund and won't put it in my bank account in Transactions
- Our Paypal account has been hijacked, no access and now theyve taken money out. in Security and Fraud
- Change primary Card for withdraw in Wallet