You can't use PayPal anymore

[HanzoCO]

hi.. i closed my old acc from a while and then i back today to create new account then paypal telling me this .. why ? what's the problem ?

Edit : if there 1% chance to back my main account will be thankful

Because of potential risk exposure, we've permanently limited your account. You'll no longer be able to use the account for any transactions.

You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

Reference ID:[Removed. Phone #s not permitted]557

[HanzoCO · Accepted solution]

After talking with chat team and they are so nice they fix the problem thx you so much guys you was so good ❤️ and understand me very well (bad English 😄 )

[SergeyGoncharov]

Hi. Where did you go with your problem? What chat are you talking about? Please write each step. Thanks

[PayPal_Bindu]

Hello @SergeyGoncharov,

Thank you for visiting our community forum!

I do understand your concern regarding your account being limited. For the safety and security of the PayPal network, we often review accounts for potential risks which may lead to a limitation being placed on the account. You can reach out to our team to help you with what next to done and help you accordingly. Please reach us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

I hope this information helps!

Bindu

[SergeyGoncharov]

I will never recommend paypal to anyone. My account was blocked for 180 days. what are the potential risks? people I knew transferred money to me as financial assistance, because I lost my job. We have a war! No explanation helped!

[kamenton2]

Where did you find a chat here?

[HanzoCO]

@kamenton2 
first login your paypal account

then scroll down .. click on Contact 
then Common Issues 
choose Password and account access 

then login problems 
there can create a ticket will send to support of paypal .. there you can chat with them i guess that's what i did 

[Solomontsavbee]

Please help me re-open my account

[PayPal_Ayesha]

Hello @Solomontsavbee,

Welcome to the community forum and thanks for posting!

I am sorry to know that you can no longer use PayPal. It seems like the account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.

I hope this helps.

Ayesha