My refund was accepted by PayPal but then stolen away again

Zmajcek123
Contributor
Contributor

I reported a case about money refund. Paypal accepted my request and I should have gotten my money back. But in my bank account balance you can clearly see that the refund was send but then taken away by the reported person. How do I get my money back again?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Zmajcek123 

 

Was it this or not?

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/cshelp/article/where-is-my-refund-help130



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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Zmajcek123 

 

Was it this or not?

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/cshelp/article/where-is-my-refund-help130



Advice is voluntary.
Kudos / Solution appreciated.
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