Anyone else scammed Giske Network Technology LLC

[Klabelle]

Yes I did. I bought a $68.70 usd elf kits for the 24 days of Christmas, which was $98.33 cdn and it was all dollars store crap, with typos everywhere, day activities instruction that were not matching item you were supposed to use… extremely disappointed. I tried to get a refund and the company was eating to refund $5 usd, then got it up to $8. I filed a dispute with PayPal and was requested to send the package back. I did go to Canada Post and it was gonna cost me another $70 to ship. I decided to not do this and take the risk of losing another $70. They don’t honor their garanties satisfaction and they definitely take advantage of the fact that shipping back is crazy expensive. Don’t buy from them.

[kernowlass]

@tess1216 

@royaljewel55 

@Klabelle 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

[tess1216]

True and I try to avoid them if I can figure out they are in China.  However due to the complaints for this company, can't Paypal see I was not lying?   They ripped me off. 

[Cjack123]

I was scammed by Giske….they provided a fake tracking number. Filed a dispute with Paypal and Paypal sided with Giske…even after i provided the fake tracking number. 

[royaljewel55]

Same thing happened to me. I gave Pay-Pal the Tracking number and they replied that it wasn't the correct one.  They also denied me & sided with Giske.

[PayPal_JonK]

Hello everyone! Welcome to the PayPal Community Forum. Thank you @kernowlass for your assistance and expertise so far on this thread. Your input is greatly appreciated. 

@Cjack123, @royaljewel55, and everyone, I'm sorry to hear you've run into a fraudulent seller. Like @kernowlass stated in their above posts, the best way to combat this kind of activity is to research who you're buying from before you complete your purchase. 

If the tracking number you've received is not legitimate but still shows delivered, the best course of action is getting proof from the shipping company it was not delivered to your address. They may not be able to state exactly where it was delivered, but that's OK. Our Resolution Teams just need to know it was not delivered to the address you provided in the transaction details. Once you have that documentation, please reach back out to our Customer Support to see what options are available. 

If the item you've received is not what it should be, normally the best option is to ship it back to the merchant once prompted by our Resolution Teams through the dispute process. Once tracking shows the item has been delivered to the address provided to you in the case details, you should normally receive your refund as soon as possible.

If you need to, you can reach our Customer Support by clicking Contact at the bottom of the PayPal website.  They're also available through Twitter direct message or Facebook instant message.

My apologies for any inconvenience this may have caused and good luck on your case, 

- Jon K

[Jetman787]

Totally scammed and didn’t get the product. Thankfully got a PayPal refund. Never use this company again !

[Deanna831]

Yes, they scammed me for a nativity light up display for my yard. It turned out to be about the size of my hand. There’s no way what they sent depicted the photographs and the item description on their Facebook ad. Their site even says 100% satisfaction guarantee or your money back. I went back-and-forth with their customer service. They said it would cost me too much to send it back to China but they could offer me a small refund. They started at three dollars and then upped it to five dollars and then finally seven dollars and said that was the best they could do. I took the seven dollar refund but I am still out $28. It probably cost them a buck to make. It’s definitely a scam and needs to be shut down.

[kernowlass]

@Deanna831 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

[Rippedoff111]

Yep, that’s exactly what they did to me.  They kept telling me to give it to a friend, but to return for full refund, I’d have to ship it back on my dime.