Anyone else scammed Giske Network Technology LLC

EekaLJ
Contributor
Contributor

I purchased from this company & was given a fake tracking number. After I started a dispute they finally shipped my product. It was nothing like the description or picture. They offered a full refund it I return the item to ship it back to China it will cost me over 70.00 & the original item was 45.00 with shipping! I’ve been scammed! I’m really tired of these vendors!

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PayPal_JonK
Moderator
Moderator

Hello everyone! Welcome to the PayPal Community Forum. Thank you @kernowlass for your assistance and expertise so far on this thread. Your input is greatly appreciated. 

 

@Cjack123, @royaljewel55, and everyone, I'm sorry to hear you've run into a fraudulent seller. Like @kernowlass stated in their above posts, the best way to combat this kind of activity is to research who you're buying from before you complete your purchase. 

 

If the tracking number you've received is not legitimate but still shows delivered, the best course of action is getting proof from the shipping company it was not delivered to your address. They may not be able to state exactly where it was delivered, but that's OK. Our Resolution Teams just need to know it was not delivered to the address you provided in the transaction details. Once you have that documentation, please reach back out to our Customer Support to see what options are available. 

 

If the item you've received is not what it should be, normally the best option is to ship it back to the merchant once prompted by our Resolution Teams through the dispute process. Once tracking shows the item has been delivered to the address provided to you in the case details, you should normally receive your refund as soon as possible.

 

If you need to, you can reach our Customer Support by clicking Contact at the bottom of the PayPal website.  They're also available through Twitter direct message or Facebook instant message.

 

My apologies for any inconvenience this may have caused and good luck on your case, 

 

- Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EekaLJ 

 

Did you open a paypal dispute and go through that process first?


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EekaLJ
Contributor
Contributor
Yes I did and that was their response that I could return the item for over $70
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JillyD123
Contributor
Contributor

Yes I was... On Facebook I purchased three Tyrannosaurus Rex Garden Gnome statues.  I got some other funky dinosaurs.  And yes, they are glad to refund me when I return the statues... THey weren't shipped from China.  THey were shipped in the US.  These guys are making out like bandits and we are paying for it... This is fraud pure and simple.  Did you buy yours off of Facebook?  I am going to complain there as well.  Paypal does NOT have my back.  

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EekaLJ
Contributor
Contributor
Yes I bought my item on Facebook. PayPal said they may be able to give me 30.00 refund on the shipping… the shipping is 72.00 why should I pay 42.00 for shipping when my entire order was 43.00!!???
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kernowlass
Esteemed Advisor
Esteemed Advisor

@EekaLJ 

@JillyD123 

 

You are correct, Paypal does not have your back, thats because Paypals customers are both buyers AND sellers.

So they give 'some' buyer and 'some' seller protection but its up to us to risk assess our own transactions.

 

The best thing is to not buy from these scammers in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

As for returns >>>


Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.


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Maridag
Contributor
Contributor
How do we know it’s from China. I don’t remember what I tried to buy.
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blankapin
Contributor
Contributor

I want to report to Facebook too. I bought mine through the Facebook Marketplace.  Can you tell me how to file a complaint with them?  I don't want these people to continue to do false advertisement.  They should not be allowed on these platforms anymore.

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tess1216
Contributor
Contributor

I think they are doing business under a new name so I just gave it angry face, and said it was a scam

 

 

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prakashkrishnan
Contributor
Contributor
Guys anybody got their money back i opened a case with PayPal nothing happened they said resolve it with seller. Seller not giving me a tracking number nor refund sent so many emails no response at all.
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