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Companies are registered in China, with only depots to dispatch the items in other countries so you would not be able to pursue them in any U.S court.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.
Had the same problem. $62 to ship back the $38 bottle of foam. Did absolutely nothing as advertised. Paypal ruled that because I did not send them a Tracking Number my case was dismissed. I watch for their ads and make sure I warn others about the Scam. Wish Paypal would pay more attention to these replies.
Yes I was. I ordered solar cafe lights for 62.00. They sent me plastic string solar lights that were missing plastic bulbs and broken solar stand. After 10 emails insisting they would help, they offered me $5.00 back. I refused and filed a dispute. Also they are using a fake PayPal email so I reported that as well.
You have to send the items back to the address paypal tells you to, if not then you negate the buyer protection given to you.
Then paypal will help with return postage costs if you had activated this link at some point before you made the transaction.
I thought I was alone with my problem with this company. I purchased a shirt and was charged $40.99 back in early April. Months went by - lo and behold on June 13, according to a tracking number for this package, it was supposedly delivered to my Mailbox. One problem is that I never truly received this package. When I questioned the Post Office, all they kept telling me was that it was delivered. I sent a good dozen e mails to Giske and explained to them that i have not received this package and that the tracking info was erroneous. They plainly are outright refusing to send me another shirt or refund my money. Its mind boggling to me that a company will not make good on a $40 product that a customer did not get. It makes sense now to me because this seems to be a recurring problem with Giske. I feel its definitely a scam- are there any products they sell or just learned how to scam customers?
I contacted PayPal and they basically told me Giske has 10 days to answer my dispute. He told me the fact that the Post Office is claiming this item has been supposedly delivered to me according to the tracking number- does not help me. I know $40 its not going to kill me but its really the principle here-
You have a Company taking money for services/products not rendered. One day hopefully Giske will be caught.
If you do a google search you will see they are based in Chinal with an LLC in other countries.
So it looks as if they are based in your country but they are not.
Most China companies don't mind bad publicity as they just change names and start over.
If you lose a dispute because of fake tracking then post back for more advice.
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