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My payment is on hold.
Paypal notified that I can get the money within 1 day.
But the money is still on hold.
How can I solve this problem?
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Means within one day of the delivery of goods to customer via shipment tracking number.
If your transaction is not a sale, you must mark the transaction as Order Processed by clicking "Add Tracking Info" on the transaction and ask sender to "Confirm Receipt". If you do not understand this then you must wait up to 21 days for PayPal to release the money. Because I do not know if this feature is available in your country.
https://www.paypal.com/al/smarthelp/article/as-a-new-seller,-can-i-access-my-funds-earlier-faq2886
Kudos & Solved are greatly appreciated. 🙂
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Normally funds are released when tracking shows delivery of the item + 1 day.
Advice is voluntary.
Kudos / Solution appreciated.
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I can only give you the answer, not my problem if you don't understand it, sorry no time to explain further.
Advice is voluntary.
Kudos / Solution appreciated.
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Means within one day of the delivery of goods to customer via shipment tracking number.
If your transaction is not a sale, you must mark the transaction as Order Processed by clicking "Add Tracking Info" on the transaction and ask sender to "Confirm Receipt". If you do not understand this then you must wait up to 21 days for PayPal to release the money. Because I do not know if this feature is available in your country.
https://www.paypal.com/al/smarthelp/article/as-a-new-seller,-can-i-access-my-funds-earlier-faq2886
Kudos & Solved are greatly appreciated. 🙂
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I'm still waiting on funds being released from hold even though I've provided tracking info on the system, the customer has confirmed receipt of goods and are happy, I have a copy of this confirmation, I've set up online chat with Paypal today which I started at 1:15, 3 hours later still waiting on a response, even though they said it would be an hour..
So frustrating, any suggestions helpful at this stage.
thanks
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