@Jc_n wrote: I found some suspicious activity on my account and found out i was hacked... i refunded it and now it says "t he money will be refunded to the original payment method." But my original payment method is paypal... Please help nothing has appeared. But how were the fraudulent payments funded? Card,bank, PayPal balance? Depending on where the funds came from there are different time frames for refund to post. https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212 ... View more

@TheDevoider82 wrote: Paypal takes us all for eejits and thinks people stay in their home countries 100% of the time and if there is activity from you coming from outside the country it must be a fraud.    They are a pain in the a ss to deal with and I am sick and tired of this That is unfair to say because there are intl banking and finance laws. Some countries don’t want funds coming from outside their borders. Some countries, PayPal do not even provide their services. It’s political and economic. You can use PayPal when abroad but people don’t think to figure out how to and they we can do whatever, but no. Being borderless and on the net is different from what is customary in real world. ... View more

@glwt76 wrote: Greetings... I am living abroad and am trying to link my Paypal account (which I've had for years) to my Bank of America bank account. The problem is, I do not have a cell phone with a US number and the service will not allow me to enter my foreign phone number (which includes an extra three digits for the country code). The site is giving me no other options to verify my identity. It wants a cell number it can text that is registered in my name, and I don't have one.  I did not realize a cell phone was becoming such a requirement as a form of identity now.   Help!! First, you have to notify PayPal that you’ll be out of the country. The security system will see you log in from abroad and want to protect your account. PayPal accounts are country specific. You can open a local PayPal account in your current resident  country and link US bank account if allowable for expats use and put your foreign cell number and foreign mailing address. Be sure to close account out if you return to USA. ... View more

@NicholasGodwin1   Keep trying to call PayPal customer service. No one has access to your account in public forums. If you fail to verify at the time and they already close account, you have to call in and speak with them limitation dept. ... View more

@FoundWanderer wrote: Again , thank you for your time and reply ... im one step closer to form my question ... i hope this time is accurate , lets say the bank has a paypal account and its ready to use it to transfer my funds to my paypal ... whats the maximum amount that can be sent ? The same amounts posted in those links. Read those links. Those are two different links. ... View more

@FoundWanderer wrote: Thank you for the infos... thats sending .... im afraid im asking about receiving from a bank to be precise If you are receiving these funds from a bank, it won’t go into your PayPal unless the bank itself has a PayPal account. Otherwise, the bank will wire transfer directly to your bank account.   If the sender with a PayPal account can send these amounts then you can receive it but since you say a bank is sending you this much, it has nothing to do with PayPal unless the bank is using PayPal to send you this money.    Is a bank using paypal to send you this money or simply wire transferring directly to your bank account. And is your PayPal account opened in the US? ... View more

Read these: https://www.paypal.com/us/smarthelp/article/what-is-the-maximum-amount-i-can-send-with-my-paypal-account-faq732 https://www.paypal.com/us/smarthelp/article/what-is-the-maximum-amount-i-can-send-with-my-paypal-account-faq446 For receiving that much, be sure your account is verified with credit card, bank account and enter your tax id number. All account info and financials must match and no fake info either. Likely PayPal will put the funds on ice for 21 days to cover any possible disputes or problems. The info in those links the sender must know too. ... View more

@AngelJacob wrote: Hi . Can someone help me? i sold something and the items are already on the buyer. But when u checked , The money is still pending . It says estimated echeck is This day so i waited. But still funds where not in my paypal account. Can someone help me Don’t ever ship to customer until PayPal email you that the eCheck has cleared and that it also say the eCheck is marked “Completed”  and it tells you to ship in the transaction details and in your PayPal account. You just have to wait as nothing any one can do at this point, especially in the forums as no has access to your account. You can call PayPal customer service. Is there a 21 day hold as well? Or are you just waiting for the eCheck to clear? ... View more

Do research on company before buying as any Joe Schmoe can do biz online now or stick with the usual big name merchants you can trust. ... View more

@kbret09 wrote: I am receiving money and not sure what address to tell them to use to send to me Your PayPal email address or better yet, send an PayPal invoice if you do not have a online shop So sender can pay. ... View more

File a dispute through PayPal transaction or contact seller. Forum users have no access to others’ accounts, nor do PayPal customer service agents work the forums. ... View more

@12Nana wrote: My husband paid for merchandize on sellers account. Went thru the bank and no merchandize. How do I get help from pay pal to either get money refunded or get merchandize. Go to transaction in your PayPal account and click report a problem link to file item not received dispute. You have 180 days from date of payment to file dispute so allow ample time for delivery if buying from abroad. Contact seller as well for shipment tracking information. If seller is unresponsive, then by all means file dispute. ... View more

@Angelcoin1 wrote: Can I deposit my paycheck to my paypal account without having a separate bank account? https://www.paypal.com/us/smarthelp/article/what-is-the-cash-a-check-service-in-the-paypal-app-faq3725 ... View more

@ellie28 wrote: Hi everyone I run a small business and have had a couple of payments through PayPal with no issues. But I’ve had a payment pending for three days I can not pay for the item until the payment is in my balance it’s putting a bad name on my company as it’s been three days already and after a few emails with no reply and a few in helpful automated phone calls I’m still stuck in square one. Can anyone help !!! PayPal sometimes put hold on funds. See: https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 https://www.paypal.com/uk/smarthelp/article/why-is-my-money-on-hold-or-not-available-faq3306 https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-being-held-for-21-days-faq3236   Keep some operating funds in your PayPal account or have some small capital to by supplies, etc to properly run your small business.    Are you running a operation where you buy stock only when it is ordered? If so, you need to spot your small business a lil loan and buy the goods ordered or refund the buyer. ... View more

@Kolberg85   No one here has access to your account to make that determination for sure. The forums consists of other PayPal users, not customer service reps. However, you might have surpassed your receiving/sending/withdrawing limits if your account has not been verified by linking card and/or bank to your Paypal Account.   https://www.paypal.com/uk/smarthelp/article/why-should-i-link-a-bank-account-or-a-card-to-my-paypal-account-faq3349 https://www.paypal.com/uk/smarthelp/article/how-do-i-add-a-bank-to-my-paypal-account-faq3275 https://www.paypal.com/uk/smarthelp/article/how-do-i-add-a-debit-or-credit-card-to-my-paypal-account-faq826   If your PayPal email address is confirmed, generally you can receive payments without having to click a button to accept/claim payment unless specifically you have not verified your PayPal account. If your account is limited by PayPal for security or violation of their user agreement then this will be obvious to you once you log in and will have a red dot in the bell icon/notifications and you'll have to go to the Resolution Center. Features like receiving, sending and withdrawing can be suspended in such cases. ... View more

@Joeyleedoidge wrote: How long does it take to transfer money from my PayPal account to my bendigo bank account??? I need it to be instant https://www.paypal.com/au/smarthelp/article/how-long-does-it-take-to-withdraw-balance-from-my-paypal-account-to-my-bank-account-faq489 https://www.paypal.com/au/smarthelp/article/why-does-my-withdrawal-status-show-complete%2C-but-the-funds-aren’t-in-my-bank-account-faq538 ... View more

@Brisybaby wrote: Seller has agreed item is the wrong size, ordered a Uk size 10 doc Martin eight lace hole black boot, received a Uk size eight and a half doc Martin black boot of inferior quality. Oringinally the seller requested the items return when I asked for a postage label, the request changed to you can keep the item and receive a thirty pound refund, when I declined stating after thirty years of wearing this size and style of boot an eight and a half was of no use. The seller then offered a refund of the boots only a total of £49.00 and said I could keep the boots, which I declined as I had paid £9.98 postage and did not want the boots. The seller then agreed a full refund of £58,98 but claimed he could not refund as he did not have the refund button. what now are my options, time limitations etc as I am new to this type of problem.  As a foot note the seller is apparently in China. It seems as if the case has not been escalated to claim yet because you are still communicating with the seller through the dispute. If that is the case, the seller can indeed refund you within the dispute case so don't fall for that "missing refund button" or other excuse because that is what it is. If seller do not refund/close within the first 20 days of opening the dispute, escalate dispute to a claim to extend the timeline by 10 days and PayPal steps in to rule on the case. If PayPal rule in your favor, you will be required to return item for a full refund with tracking. You can also request return shipping reimbursement via "PayPal Returns shipping". Google it. ... View more

@Kevjcam wrote: IV never really used credit for anything before. I understand if I pay back my credit on a purchase within 4 months I don't pay any interest. Once I've payed off the credit can I make another purchase and still have 0% finance for another 4 months? And so on? Yes, as long as that promotional offer or other choice of offers is available to you at checkout. ... View more

@bodyofhealth wrote: I recently purchased (half an hour ago) something using paypal.   I would like to update the currency preference and pay by my local currency.   Please tell me how I can do this?   Kind regards That is not possible with a completed transaction retroactively. You will need to cancel the order and ask merchant to refund you and do the transaction over again and selecting the correct currency during checkout. ... View more

@aylaaktan   Thanks for the update. Yeah, it could be data entry errors in national databases causing these issues but I guess the PayPal security system does checks to make sure information matches so its more so a formality than anything sinister towards you or your account. ... View more

@pascua-36 wrote: i thought i paid or item it says pending on my paypal,  Ebay it says paid for,  customer open case against me i tried to pay it takes me back to paid item or leave feed back how to pay for this? on paypal it says" pending"when i click on it it says=  (theboneyarduk)   hasn't accepted yet=how can i pay for item? to close unpaid item case? Contact the seller and let them know they have to process or accept/claim the payment. Maybe they did not confirm their PayPal email address or something. Some issue on their end, not yours. Tell them to check their PayPal account or have them call eBay or PayPal customer service.   ... View more

@ashlokk wrote: Hi, I recently like a bill from a creditor because i had a minus in my paypal. I paid that bill and i still have a negative balance in paypal. and I don't want to pay again. What should I do? If I understand what you are saying correctly, when your account is in negative balance you need to resolve the negative balance with PayPal, not with the creditor because they have been paid, that is why your balance is in the negative in the first place, right? So ask for a refund from the creditor of one of the payments. ... View more

@aylaaktan wrote: @sharpiemarker that is odd, because when I did update part of the information PayPal demanded within the email on my PayPal account, it sent me an updated email..... odd.... It depends on the situation too. If you really had to update and provide information, of course you will receive email communications officially from PayPal and expect it so but just be leery of emails that come out of nowhere unexpectedly requesting this information where it is best to log on to confirm that it is really PayPal asking for this information and that you are not being phished. ... View more

@aylaaktan wrote: recently I received an email from PayPal stating that I have to provide extremely sensitive information in order to keep my account going, "Like using your PayPal balance to send and spend online? Confirm your info now. Or transfer to your bank when you get paid. It’s your choice!"... the information they demanded from me (and what I've heard, other users) is an SSN and Driver's License photo... keep in mind, I have had my account since 2014, so this has nothing to do with "being new" or whatever the legitimate sounding reason could have been.... though in all frank honesty, I was asked to verify my identity, but in no such way as this....   have others received such an email from PayPal, and does this seem legit?   below are what the emails looked like to give others a better idea of what I received.... email 1: <removed> email 2: <removed> If you get email notifications about such things all you need to do is log into your PayPal account directly at PayPal website. You will see a red dot in the bell icon and/or go to your Resolution Center to verify if the requests are legit because that is where PayPal asks you to provide such informations. And due to regulatory laws like anti-terrorism funding and anti-money laundering laws and Know Your Customer (KYC) and the US Patriot Act, and actually bringing the real world application into the virtual world in terms of being able to verify your identity, PayPal may legitimately want this info to comply with those laws. Importantly, you can automatically tell from the sender email address this email is fake because that is not an official PayPal company email address. I don't ever recall PayPal using mail dot PayPal dot com. But sometimes even PayPal real email address can be aliased so best to always log on to your PayPal account and do not click any links in emails. ... View more

@Dumi456 wrote: I was trying to verify my debit card and i requested many 4 digit cords (5 times i think). I was charged ~1.8 usd 5 times. What i wanna know is when i verified my card will i get the verification charge refund 5 times?? p.s.  12.36 am here so i cant ask bank for the code in my card statement and this bank don't provide online statements. (I'm hoping to view my statement later ) Yes, why wouldn't you be. PayPal tells you this when you verify the card, if not, they should tell you this. Normally it would take a week up to 30 days but for some jurisdictions it may take up to 75 days for the credit to post on your card. ... View more

@albertkiko wrote: I am running a small coaching website and I have set up a pay pal check out, to help my clients seamlessly pay for my fitness plans. My plans are very customized so I can only make about 50 of those per month. How can I set up an automatic limitation to how many payments my customers can make to my account? I want to do it so that I can avoid overbooking - I do not want to receive, for example, payments from 1000 clients, that I will not be able to fulfill. So I want to make it so that each month after 50 people have paid me, the payment button no longer works. Can I do that with PayPal? I would create a PayPal button and go into the inventory settings of the button and set a quantity and once it reaches that quantity, it will stop letting customers checkout. The issue is that you will have to go in and update the button again per month.   See this page for more info: https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/step_2/   Under Can customers buy an item when it is sold out?, click one of these options: Yes, customers can buy the item as usual. Allows buyers to checkout and authorize their payments, even when inventory tracking shows that your item is out of stock. Buyers are not informed of oversold or out-of-stock situations nor that their items will be on back order after they complete their transactions. No, don't let customers buy the item. (Default) Prevents buyers from checking out and authorizing their payments when inventory tracking shows that the item is out of stock. If there are some items in stock, but not enough to fulfill a buyer's request, the amount currently available is displayed and the number is adjusted in Quantity. Buyers can accept the adjusted quantity or adjust the quantity to a lower number. Otherwise, I do not know of another way. ... View more

@spixel wrote: A chinese seller with a .co.uk website sent me a faulty xiaomi smartphone. They took 30 days to reply to my email so that if I wanted to return it, I'd have to return it to hong kong instead of the UK. Paypal have put me in a situation with their dispute resolution that I have 2 options.. #1 Keep the faulty phone without getting any partial refund #2 Pay 80 euro to send it back to Hong Kong which is 50% of the value of the phone. I spent ages writing out all the details, taking pictures and uploading a video to have paypal just do what the seller wants. Have me return it to Hong Kong even though the seller has a UK address for faulty returns. How is this any sort of buyer protection? Its seller protection. The seller knows its expensive to return it to hong kong and can get away with not offering any partial refund because they know from past experience alot of people don't bother due to the high cost. How is this buyer protection? The seller sent me an unsealed phone which they clearly knew or should have known had a fault, delayed replying to my email (they can reply faster because their first response was under 24hrs, 2nd one with info on return was 30 days) I contacted paypal to complain about their 'decision in my favour' which requires me to lose half the value of the phone on return shipping. They just responsed with instructions on how to upload proof of shipping and if I don't do it by a certain date they will close the case in the sellers favour. It's almost like nobody can read these days, talking to a brick wall with both the seller and paypal. PayPal buyer protection is limited. PayPal did find in your favor and that is to get the seller to accept a return before you get a refund. Ship the item back and sign up for PayPal Returns shipping reimbursement. Paypal is not going to go into it with you, they just go...."return for refund". Sending all that screenshots, video makes no difference because the process is automated. PayPal policy is that the recipient pays for return shipping. It is what it is. Buy from stores that you know for sure is in the UK.      ... View more

@bcade4 wrote: Several days ago I began having problems printing out shipping labels from my laptop. When I try to create the shipping label, it just goes & goes & doesn't even let me input my weight, etc. in. I can print them off of my phone just fine. Help!! Whenever it stalls like that before the form loads up, I refresh the browser. ... View more