PayPal Community

sharpiemarker · ‎Jun-06-2023

@mharasts Instead of filing a case, contact customer service to speak with an agent requesting them to review the transaction, that the recipient said they didn’t receive the full amount you sent. https://www.paypal.com/smarthelp/contact-us Click Message Us or Call Us option below the Common Issues section. Or reach out to PayPal at Facebook or Twitter: PayPal on Facebook PayPal on Twitter

sharpiemarker · ‎Jun-04-2023

@Overtheregirl File a complaint at bbb.org under PayPal San Jose, CA to get in contact with PayPal executive escalations office requesting another account review to restore.

sharpiemarker · ‎Jun-04-2023

@1070man You’ll be covered for significantly not as described if you pay with goods and services payment type. Item Not Received claims for physical, tangible items you collect in person or arrange to be collected on your behalf ARE NOT covered (this includes items bought in a seller’s point of sale location), except if you paid for the transaction in person using PayPal’s goods and services QR code. See Pay with QR Codes | QR Code Payments | PayPal US.

sharpiemarker · ‎Jun-04-2023

@amirarchi Use option to link manually with bank account and routing number. Go to Wallet. Click Link a card or bank. Click Link a bank account. Click Link your bank another way. You'll enter your bank account information and PayPal will send you 2 small deposits within 3 business days to confirm it. Link and confirm a bank account manually If you enter your bank account number manually, we’ll prompt you to confirm this bank account. Within 3 business days, check your bank statement or online banking activity for 2 small deposits (each between $0.01 and $0.99 USD) that PayPal sent. You can also contact your bank to find out the exact amounts of these deposits. Then you can enter these amounts in your PayPal account to finish confirming this bank account. To confirm a bank you've linked on the web: Go to Wallet. Click the bank you want to confirm. Enter the exact amounts of the 2 deposits made to your account. For example, if you receive two deposits of $.05 and $.15, enter .05 and .15 on the screen. Click Submit. Notes about the 2 small deposits: If you don't see the 2 small deposits in your bank statement, find this bank account in your Wallet and request that we resend them to you. Some banks combine the 2 small deposits as a single amount. If you only receive 1 small deposit, contact us to confirm your bank account or try to link it instantly. The small deposits are temporary and will be removed from your bank account. If the deposits are $.05 and $.15, you'll also see a debit of $.20 by PayPal on your bank statement.

sharpiemarker · ‎Jun-04-2023

@Chiubacca wrote: I had sent money to someone, and the money transferred had been completed, does that mean the seller had recieved the money since the seller said they hadn't. What should I do if that is the case? A Completed payment on your end means whoever you sent the money to already has the money. First, double check that you sent payment to the correct recipient. Second, if you sent an eCheck, it will reflect as Pending on the seller’s end until eCheck clears. Seller should not ship until PayPal sends notification that eCheck is successfully cleared. Another scenario is that the received payment could be On Hold on the seller’s end in which case the seller has to Print Shipping Label from within the transaction details and the tracking info is automatically uploaded to the transaction or they can Add tracking info manually if they shipped at the PO. PayPal releases the money 1 day from PayPal confirming delivery or you may confirm receipt if option is available after 48 hrs from payment date. Seller can also contact customer service to verify whether they have an incoming payment stuck somewhere: https://www.paypal.com/smarthelp/contact-us Click Message Us or Call Us option below the Common Issues section. Or reach out to PayPal at Facebook or Twitter: PayPal on Facebook PayPal on Twitter

sharpiemarker · ‎Jun-04-2023

@trb4him wrote: How do I to get a problem resolved! I purchased a watch that reads my stats? My product Finally Arrived after over a month BUT it was a watch that gives you personal readings of health stats, BUT it was wrong color that I ordered, LATE arrival, AND I TRIED to get PayPal to reimburse me for patiently waiting for RESOLUTION!!! They will not get back to me! What should I do???? pal Click Report a problem in the Resolution Center to open a dispute for Issues with your purchase > I received an item or service that was different or not as described Escalate to a claim within 20 days of filing report to ask PayPal to review and decide the case otherwise PayPal will automatically close the case as ‘no contest’. If you need additional assistance, contact customer service to follow up: https://www.paypal.com/us/smarthelp/contact-us Scroll down to click Message Us or Call Us option below the Common Issues section. Or reach out to PayPal at Facebook or Twitter: PayPal on Facebook PayPal on Twitter

sharpiemarker · ‎Jun-04-2023

@Levisimeon You should close the business account and open a personal account for buying online or sending money for goods and services because in your country, PayPal accounts have no ability to receive payments. Try a linking a Visa card.

sharpiemarker · ‎Jun-04-2023

@Queenjez Activity > All transactions > Transaction Type > Invoices > Paid

sharpiemarker · ‎Jun-04-2023

@LuiPasi Contact customer services for assistance with enabling the bank/card linking and withdrawal function in your account: https://www.paypal.com/id/smarthelp/contact-us Click Message Us or Call Us option below the Common Issues section. Or reach out to PayPal at Facebook or Twitter: PayPal on Facebook PayPal on Twitter

sharpiemarker · ‎Jun-04-2023

@lmstigler Click on the pending transaction. If it says it’s a temporary authorization, only the merchant is able to cancel or void the authorization at this point in time, up to the first 30 days from date of payment (sorry, payment processing industry standard), therefore the transaction must update to Completed status before you are able to dispute it through the Resolution Center or click the Report a problem link, in the transaction details. If the merchant does not capture payment within the next 3 to 30 days, thus the transaction remains in Pending status, the authorization will eventually expire and drop off on it’s own making the funds held in reserve for the purchase available for use again. If the transaction remains pending beyond 30 days in PayPal, you may then contact PayPal asking them to void the authorization for you.

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