sharpiemarker

@MadanSingh    The voucher expired correctly. When it turns Dec 14, you won't be able to use it. Or are you saying the voucher disappeared at Dec 13, 12:00am?   Please contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.   Or contact via social media: Facebook (India): https://www.facebook.com/PayPalIN/ Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal ... View more

@jwellesleyparki    Well, PayPal wants you to zero out the balance asap and pending the outcome of your dispute, you either get the money back or the buyer gets it and your balance will be square off and don't have to zero it out later should you lose the dispute. ... View more

@Designroot    The standard rate has not changed for a long time, but a few years ago the cross border rate has risen from 3.9% to 4.4% currently.   If you receive money from cross border PayPal accounts, a higher rate is assessed (see above). If you transfer to debit card, 1% fee is charged. If you send money (not purchasing) with a credit/debit card, fees are assessed. If you send money (not purchasing) with any payment method cross border, there is a fee. If you accept foreign currency, the exchange rate and conversion fee and PayPal fee applies. If you issue a refund, you are responsible for the difference in fees as PayPal no longer refunds the variable rate portion of the PayPal fee. If you use a PayPal add on service such as advanced PayPal checkout integration, a fee is also assessed.   You'll need to analyze each transaction and look at the fee schedule to see where these losses are coming from. Without a more specific example, no one here can tell you so you'll need to contact customer service:   To contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. Call early, during business hours, west coast time to try to get a US rep.     Or contact via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal     Fee schedule: https://www.paypal.com/us/webapps/mpp/paypal-fees ... View more

@Laura3655    The card is an extension of your PayPal balance for in-store (physical store) use or at online merchants that do not accept PayPal, like Amazon. You add the debit card to your amazon account and pay with that so funds come out of your PayPal balance or use card to pay in person at the supermarket, as examples.   The PayPal Debit MC is linked to and draws funds your PayPal balance so you do not need to link it like you would a third party debit or credit card at your paypal wallet, you just use your PayPal balance instead during checkout online with merchants that accept PayPal.   If you have no funds in your PayPal balance to use the card physically, then yes, you must load/add money to the card:   https://www.paypal.com/us/webapps/mpp/walmart-debit-card   Or use your card to load cash* at over 100,000 retailers including Walmart, CVS and 7-Eleven. * Up to $4.95 cash reload fee applies. This service fee is to add cash into your PayPal Cash Plus account. ... View more

@Mpmallon    If you're referring to Installment Plan button, the grand total can't be changed to exceed more than what is set up in the plan originally.   Installment Plan Up to four interest-free fixed payments Signs buyers up for installment plans that collect the first installment on checkout, with up to three additional installments or defers the first installment, with up to four future installment payments. The Installment Plan button also enables buyers to pay the full amount up front so you do not need an additional Buy Now button on your web page. All payments must be collected within one year of checkout.   You can allow a customer to:   - pay in full - pay equal payments at regular intervals - pay a variable payment at irregular intervals   Installment Plans can be managed on the Recurring Payments Dashboard: https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/recurring-payments-dashboard/#manage-recurring-plans   Installment plan details page   Displays the shipping address, an Installment details list, and the billing details for the selected installment plan. This page allows you to:   Cancel the installment plan. Suspend the installment plan. Reactivate a suspended installment plan. View the installment plan's history. Modify installment plan details, except for the payment amount and the billing cycle, which were agreed upon with the customer when the plan was initiated. A new installment plan will have to be agreed upon if they want to pay more or you want to charge more. ... View more

@Sayo7    Is your debit card a Visa? Visa generally accept withdrawals more than MasterCard, depending on the region. Due to repeated attempts to withdraw, the security system could have been triggered too. May have to leave the account alone for a few days before trying again so the security system can reset/cool down. ... View more

@DkPhl2019    Please contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. Call early, during business hours, west coast time to try to get a US rep.     Or contact via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal   ... View more

@Shanw    Did PayPal email you saying you are no longer being able to use PayPal? That email will say to wait 180 days in order to withdraw and that they will email you when its time to withdraw.   Beware people, especially those who have Permanently Limited accounts, PayPal is starting to fine people ($2500 per transaction) for violating the Acceptable Use Policy and their user agreement. So keep your nose clean. Read the terms front to back and know it back to front; really know the workings of your account; what to do and what not to do. ... View more

duplicate thread   https://www.paypal-community.com/t5/My-Money/HELP-MONEY-ISSUE/m-p/1979580#M95856 ... View more

@wsarahmunoz    Within 1 day of delivery of goods, of course. Tracking status has to show 'Delivered". ... View more

@geocadder    Good luck with that because you can't solve it. PayPal always make transfers to bank in your base currency, not in foreign currency, otherwise, it will automatically convert the foreign currency to your base currency (natural currency of your PayPal account). ... View more

@holdthedoor    The buyer has 180 days from date of payment to file a PayPal dispute so the eBay ruling has no bearing on it. The buyer has been patient during this whole ordeal to allow ample time for delivery and that much time to pass to speak up about it without their item. As you can see, the tracking shows out for delivery but it was not delivered so either you or the USPS is responsible. PayPal requires "delivered" tracking status in order for your to win the case anyway. Go get the $50 insurance claim and move on. Next time, insure in full. I do that for anything over a certain amount, but most certainly for $114 order. Focus on the next sale. Successfully sell more than you lose. You can always make the money back again.  ... View more

@RUKIDDINGME2019    This is not a billing error issue but a Significantly Not As Described (SNAD) issue. Please contact PayPal customer service to change your dispute/claim to SNAD.   The billing error option has more to do with errors PayPal's system made. (ie. you canceled a billing agreement or automatic payment on the Manage automatic payments page but still a charge went through or there is a PayPal transaction appearing twice, or a refund that PayPal processed in the wrong amount from what was indicated.) Nothing to do with your canceling with a merchant or you receiving an item you do not want because PayPal is not the seller. It has to be dealt with the merchant or the dialogue is facilitated through a INR (Item Not Received) or SNAD (Significantly Not As Described) claim instead.   Always ensure the right report or dispute option is chosen for successful results.   To contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. Call early, during business hours, west coast time to try to get a US rep.     Or contact via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal     NOTE: PayPal has conditions your claim have to meet to be eligible for a SNAD claim though, or you will lose claim. You may consider giving the item away as a gift or donating in to charity if your claim is unsuccessful.   Purchase Protection   Significantly Not as Described claims   An item may be considered Significantly Not as Described if: The item is materially different from the seller’s description of it. You received a completely different item. The condition of the item was misrepresented. For example, the item was described as “new” but the item was used. The item was advertised as authentic but is not authentic (i.e. counterfeit). The item is missing major parts or features and those facts were not disclosed in the description of the item when you bought it. You purchased a certain number of items but didn’t receive them all. The item was damaged during shipment. The item is unusable in its received state and was not disclosed as such. An item may not be considered Significantly Not as Described if: The defect in the item was correctly described by the seller in its description of the item. The item was properly described but you didn't want it after you received it. The item was properly described but did not meet your expectations. The item has minor scratches and was described as “used." Please do more research on a merchant before buying. Stick to stores and brands you know and trust. ... View more

@NikNikolaos    There is nothing your bank or PayPal can do until the payment is posted where you can then dispute it. When the payment is a pending temporary authorization, you must contact the merchant to cancel and/or let them know this transaction is unauthorized asap as only the merchant can release you from the authorization which is an agreement with the merchant to pay. ... View more

@mazen3    Visit this page and calculate your fees: https://www.paypal.com/al/cgi-bin/webscr?cmd=_display-withdrawal-fees-outside&locale.x=en_AL   It could have something to do with the exchange and fees. After the exchange rate and fees are calculated, the fees are more than the amount you want to transfer.   If you are withdrawing in AED, the fee is 20.00 AED, if withdrawing in USD the withdraw fee is $5.00. Not even factoring in the exchange rate. ... View more

@KRissiR    Because PayPal accounts are country specific and each country is governed by different regulations. With Czech accounts, you can only link US bank or Czech bank. US bank is allowed because PayPal is a US company and this is a service benefit to US customers that reside/based abroad. If you want to add a Canadian bank, then you have to open a Canada PayPal account to link the Canada bank, along with Canadian based account info: billing address, phone number, etc.   To open Canada PayPal account: https://www.paypal.com/ca/webapps/mpp/account-selection   Then you PayPal yourself from Czech PayPal to Canada PayPal. Currency conversion/exchange rates and PayPal fees will apply. Then withdraw to linked Canada bank.   On withdrawals, PayPal always convert foreign currency to base currency. So with a Czech PayPal, foreign currency withdrawals are always converted to Czech Currency. With Canada PayPal, foreign currency withdrawals are always converted to CAD and so on. Do not bother with linking foreign currency bank accounts as it will only cause double conversion. With card withdrawals, it might be possible for withdrawal to be in the currency of the card in some cases, but not all countries have card withdrawal. Czech PayPal does not have card withdrawal. ... View more

@Yungskeli16    Its a scam. PayPal does not use Gmail. They have their own domain server (PayPal.com).    I would change passwords. Never click on any links in spam emails, let alone even open them if you do not know for sure its legit. PLEASE. Need to have cyber hygiene. Do a sweep of your device for malware or virus to be sure.   If someone sent payment, you should see it fairly instantly in your PayPal account (Please always log in to check for a record of payment!). Let there be no doubt that you receive money. Do not just believe emails. ... View more

@Terri62    Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Significantly Not As Described (SNAD) dispute. You shall be asked to return items in order to get your money back if PayPal rules in your favor. That's the policy.   I hope you got return shipping refunds enabled for your account: https://www.paypal.com/webapps/mpp/refunded-returns ... View more

@Rebecca139    Sorry but you were scammed. The other party sent you fake PayPal emails. PayPal never asks you to buy gift cards and give the code to them in order to receive/show your payment in your PayPal account. It's nonsense. If someone REALLY paid, you would see a record of payment fairly instantly as well as receive an official PayPal email confirmation and push notifications via PayPal app(s) on mobile device if push notifications are enabled. Even if your payment was subject to a hold, you would still see a record of payment in your PayPal account if the other party REALLY sent payment to begin with.   There is nothing PayPal can do because no payment ever took place. ... View more

@Dell14z    If one of the transactions failed, look at the charge on your funding source...does it say it is a temporary charge or pending? Did you buy these cards from PayPal Digital Gift cards site? Did you only receive one gift card? If payment was not captured by PayPal or by the merchant, then the temporary authorization will remain at your funding source with funds held and should expire in no longer than 30 days and the funds will also be released.   This is normal authorization 2 capture payment processing method/procedure. Not the failure of course but the holding of funds under temporary authorization, even if the order processing failed. If the charge ends up being posted as complete at your funding source, then dispute either through PayPal or your financial institution. ... View more

@iUsePaipal2    Sorry, consider the account fried. It can't be closed in the normal sense but account is now un-useable. Financial information cannot be removed. Any money left in the PayPal balance you can withdraw after 180 days. PayPal will email you about that when the time comes. Didn't you read the "You can no longer use PayPal" email? It tells you all this in that email.   When you're of age, contact customer service to see about opening a new account.     ... View more

@Brandan_Smith    Tis true but make sure the funds are really showing in your account before shipping!   Sellers/recipients do this to get money sooner (may not be available for some countries):     - Click Activity at the top of the page.   - Find and click the original payment for the item.   - Click Add Tracking Info.   - Select an order status.   Note: PayPal releases funds when delivery can be confirmed with courier.   Or, if shipping is not required but order status is updated, ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):     - Click Activity at the top of the page.   - Find and click the original payment for the item.   - Click Confirm Receipt.   - Click Yes to confirm that you received the order.   ***Not all purchases require receipt confirmation.   https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-on-hold-faq3743 ... View more

@Paigeh    Please contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.   Or contact via social media: Facebook (UK): https://www.facebook.com/PayPalUK Twitter (UK): @paypalUK     Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal   ... View more

@bayst8a    You should keep expired cards just for this reason when you have a refund coming and you need the card number and customer service number so the card issuer to help you, set up a new card. PayPal can't help you with this, they can't just give out card info, that's a breach of privacy and security. Refunds always go to the original funding source. Otherwise, I can just call up PayPal and say "hey, route my refund to this card or that card" and they don't know you or me from Joe Beans to do so over the internet or the phone. Be realistic.    Who keeps expired cards? Smart people do because you never know. Or at least have the card info written down somewhere. Disposable cards tell you to do this in their user guide/instructions. ... View more

@SocratesB    Sadly, PayPal no longer want you as a customer for some reason. Any funds put in to the account can be withdrawn after 180 days. You will have to find another way to pay. You can pay with credit or debit card if the merchant checkout gives you the credit/debit card option via PayPal. ... View more

@os1chico    Look for payment allocation section:   https://www.paypal.com/us/webapps/mpp/ppcterms ... View more

@Asher16    Depending on how you funding the payment it can take longer:   - Bank payments, 3-5 or 5-7 days, depending on your bank.   - Cards, about a week, up to 30 days depending on your issuing card.   - PayPal balance, fairly instant.   - Split payments between PayPal balance and card/bank, see above.   Disputes take time to resolve. PayPal is third party; they have to figure out what's going on, wait for shipping status, responses, etc. What do you mean by PayPal is not accredited? ... View more