Hy Vonnycas,
did paypal actually refund you then? They refused me a refund even though these scam artists clearly did not sent my correct item. They even admitted that they hadn't sent the correct item!! I did point this out but I don't think the Pay Pal rep has have even read the emails properly. I'm assuming there isn't dedicated person collating any emails you send to them so they only get half of the picture. This does highlight how inept their investigation and customer service is. Its appalling for such a big company. This has really bought it home to me that they just don't care about us as customers.
I spite of this Yedao Technology Co., Ltd.company's MO they had chosen to take the company's word!!! I did point them in the direction of this thread but obviously they can't be bothered to investigate the issue properly.
I am seriously unimpressed and have just written a blistering letter saying so: pointing out all of the relevant details again. I have notices to that Yedao Technology Co., Ltd. are constantly changing their email address on this site.
I'm glad you got the correct resolution anyway
Tina <removed> 🙂
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