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Friday the 28th of June, $500 was taken out of my Paypal account through Walmart cash out, Paypal has been no help and closed the case, saying It's Walmart that's at fault. Walmart, also has been no help, I have chatted, called and emailed them to resolve this, but no help so far. I have two different transaction ID's, but they can't seem to find which Walmart the transaction took place at. Anyone else had this happen? Very frustrating, seems like either party wants to take responsibility. Any suggestions would be appreciated.
GaryJ
Solved! Go to Solution.
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Hi everyone,
I'm very sorry to hear that there was unauthorized use of your PayPal account to generate the bar code for withdrawal at a Walmart. Please reach out to customer service to request another review of the situation. If they are seeing consistent activity in your account, they may have overlooked something.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I'm very sorry that you have had this experience.
Olivia
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This just happened to me 3 days ago. I live in Spain where there are no Walmarts. I have never stepped foot in a Walmart in my life.
What I don't understand is how they conducted their investigation. I was never contacted as a part of their investigation.
It seems that it's happened enough that they should have detected the pattern and put the system on alert.
Definitely would be interested in joining a class action. I'm an attorney and have a large network of folks I could reach out to.
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This happened to me too! I am a college student and $172 was withdrawn through cash via a Walmart. I made a dispute and they said there was no sign of unauthorized use. I contacted customer support and they also told me it was an issue between me and Walmart now and I should go there and talk to them...even though they won't tell me which Walmart it was taken out of....
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Same thing happened to me for the exact same amount $500. Walmart and Paypal are not any help, they don't want anything to do with this.
They will not tell me what Walmart either. I am telling everyone I know to close their PAYPAL accounts. I'm going to social media to spread the word.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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