I received a notice that someone had taken out a $500 cash withdrawal from Walmart on August 24, 2019. First of all, I've never shopped at Walmart in my life, which even a cursory look at my bank and credit card records would reveal. Secondly, I live in Spain where there are ZERO Walmarts. How are they denying my claim without examining all the evidence? When I chatted with customer service, the agent wasn't even able to provide me any information about where this transaction occurred! I don't even understand what it means to do a cash withdrawal. Where was the money taken from ? I checked my bank and credit card accounts and don't see that they money was taken from those accounts. And how do you do a cash withdrawal from a Walmart? I don't understand anything and do not understand how they closed the investigation without asking me ANY questions! ?? Has anyone had any success in appealing a denial? I am shocked and frankly, outraged, that their response and investigation has been so terrible.
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