PayPal Community

PayPal_Nicole · ‎Dec-03-2015

Hi WillieChen, You can use PayPal Credit on purchases at thousands of stores that accept PayPal. It’s also available for purchases on eBay and exclusively at thousands of other online stores. You’ll have the option to make no payments for 6 months, on qualifying purchases. You will receive monthly statements and can make payments at any time. As long as you pay in full by the promotion expiration date, you will not be billed interest for that purchase. If you do not pay in full, interest will be calculated from the posting date (which is usually within a few days after the purchase date) and will be billed to your account. There is no fee for having a PayPal Credit account. The Annual Percentage Rate for standard purchases and cash advances on a PayPal Credit line is 19.99%, although some special offers have a lower, promotional APR. The Minimum Interest Charge is $2.00. Of course, you can choose to pay your entire balance by the payment due date to avoid interest charges. I hope that helps!

PayPal_Nicole · ‎Jul-29-2015

Hi farlerpcc2006, Thank you for posting. You can close your PayPal Credit Account at any time. Simply contact us at 866-528-3733 and speak with customer support. If you close your account while you have a balance you will still need to make monthly payments and you will still receive statements until the balance is paid in full. No further purchases will post to your Account once it has been closed.

PayPal_Nicole · ‎May-29-2015

Hi Joepa, Thanks for posting! PayPal Credit offers several convenient ways to make your payment: Pay online: If your PayPal Credit account is linked to your PayPal account, you can pay online at www.paypal.com using the checking or savings account associated with your PayPal account, or your PayPal balance (we don't accept credit or debit card payments). There's no fee for using this service. Go to www.paypalcredit.com for more information about linking your accounts. If your accounts aren't linked, go to www.paypalcredit.com and click Link at the bottom of the page. Once there are linked, you can use PayPal Credit every time you shop with PayPal. You can also make monthly payments, set up automatic payments and track your purchases. There's no fee for using these services. Pay through our automated system: Call us at 866-380-3752 (available 24/7) and follow the prompts to schedule a payment. It's free to use this service too. Pay by mail: Send a check or money order (we don't accept cash) to the address below. Be sure to include your payment coupon or write your account number on your payment. You'll also want to allow plenty of time before your due date for your payment to reach us on time to avoid a late payment fee. PayPal Credit P.O. Box 105658 Atlanta, GA 30348-5658 Pay over the phone: Call us at 866-528-3733 7 AM to 1 AM ET Monday-Friday, and 9 AM to 11 PM ET Saturday-Sunday, and we'll be happy to help you schedule a payment. There's no additional fee to pay by phone. If you're trying to make a payment for today, you need to schedule it no later than 11:59 PM PT to get same-day credit. Although we don't process payments on weekends or holidays, you'll receive credit for making a payment on those days. It may take up to three business days for payments to appear on your online account. When you make a payment using our automated phone system or our website, or you pay over the phone with one of our Customer Service teammates, we'll send you email notifications when a payment is scheduled and when it's applied to your account.

PayPal_Nicole · ‎May-15-2015

Hi branoth, Thank you for posting to the Community Forum. Delinking your PayPal Credit Account from your closed business account can be accomplished with a quick phone call to customer support at 866-528-3733 . Once the accounts are delinked, simply visit https://www.paypalcredit.com/index.html, click link and log into you current PayPal account. Thanks for asking a great question!

PayPal_Nicole · ‎Apr-21-2015

Hi Hawkwatcher56, Thank you for posting to the Community Forum. Bill Me Later is now PayPal Credit and is managed through your PayPal Account.

PayPal_Nicole · ‎Apr-09-2015

Hi themom182, We do apologize for your frustration. Bill Me Later is now PayPal Credit and is serviced through your linked PayPal Account. We have a few suggestions we can offer publically here on The PayPal Community Forum. If they do not help, we would be happy to assist via Facebook, Twitter or over the phone at 866-528-3733 . With a little account specific information we can dig a little deeper and find a solution. Our suggestions are: If your PayPal Credit information is not showing, or is taking you in a loop, please try opening PayPal.com in an alternate browser. Please ensure your PayPal Credit and PayPal accounts are linked If you already have another PayPal Cards product (PayPal Select MasterCard and PayPal Smart Connect) linked to your PayPal account, you will not be able to link PayPal Credit. Occasionally we see PayPal Credit linked to a closed or old/unused PayPal Account. When this happens the PayPal Credit Account information will not be visible unless you log into the unused account. Our customer Support team is happy to help ensure PayPal Credit is linked to the correct PayPal Account. Customer Support can be reached at 866-528-3733 . You will be prompted to enter your account number, but if you do not know it please hold through the prompts and you will eventually be connected with a customer support representative.

PayPal_Nicole · ‎Apr-07-2015

Hi Rh992- We hear your frustration and we would like to assist, however we cannot discuss account specific information here on the forum. PayPal Credit offers forum correspondence as a means of addressing many customer concerns. However, from time to time, we may utilize additional methods to verify the identity of a customer to help ensure account security. In these instances, PayPal Credit offers Facebook, Twitter and telephone (866-528-3733 ) contact to ensure all information is securely communicated in a timely manner. Please contact us for assistance.

PayPal_Nicole · ‎Apr-07-2015

Hi Bottomgum, Thank you for posting and I am sorry to hear your frustration. PayPal Credit and PayPal Smart Connect are two different products and unfortunately the solutions I listed for PayPal Credit do not apply to Smart Connect. For assistance with your Smart Connect Account please visit the link below https://www.paypal.com/us/webapps/helpcenter/helphub/article/?articleID=FAQ922&m=SRE&url=https%253A%252F%252Fokminternal.paypal.com%252Finfocenter%252Findex%253Fpage%253Dcontent%2526id%253DFAQ922%2526actp%253Dsearch%2526viewlocale%253Den_US&answerId=16777216&searchId=1428413225002&rankId=1

PayPal_Nicole · ‎Apr-06-2015

Hi Wendy J, Thank you for posting. Many merchants are still offering 6 month no interest financing. To view a list of merchants offering promotional financing , please vist https://shopping.paypal.com/index?&conversationId=2564757 and click Promotional Financing under Shop by Offer .

PayPal_Nicole · ‎Apr-06-2015

Hi RH992, Thank you for posting. Are you unable to see your PayPal Credit Account in yoru PayPal Account? We have a few suggestions we can offer publically here on The PayPal Community Forum. If they do not help, we would be happy to assist via Facebook, Twitter or over the phone at 866-528-3733 . With a little account specific information we can dig a little deeper and find a solution. Our suggestions are: If your PayPal Credit information is not showing, or is taking you in a loop, please try opening PayPal.com in an alternate browser. Please ensure your PayPal Credit and PayPal accounts are linked If you already have another PayPal Cards product (PayPal Select MasterCard and PayPal Smart Connect) linked to your PayPal account, you will not be able to link PayPal Credit. Occasionally we see PayPal Credit linked to a closed or old/unused PayPal Account. When this happens the PayPal Credit Account information will not be visible unless you log into the unused account. Our customer Support team is happy to help ensure PayPal Credit is linked to the correct PayPal Account. Customer Support can be reached at 866-528-3733 . You will be prompted to enter your account number, but if you do not know it please hold through the prompts and you will eventually be connected with a customer support representative.

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