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Hi there crazy1,
It sounds like the funds are back with you as the goods were never returned to you. eBay have a policy that refunds are only issued when the goods are confirmed as returned in cases like that.
Wayne
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Hi there!
I'm guessing we paid on your behalf to fund the original payment. Any refunds would be held until the funds clear from your bank to pay us back. This usually takes 5 - 7 working days! Wayne
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Hi there Lizzy7,
The 0845 number is the only one we have been given by the company the run the card for us. Sorry I can't be of more help
Wayne
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