Update since posting my comment, the post office did investigate and it appears from others comments about the subpostmaster that quite a few people had started to go elsewhere as the next office is only a couple of miles away. As an ex subpostmaster i realise lack of business impacts your salary, i see now the office is now up for sale, once sold i will frequent the office again, providing the staff have changed, which i suspect it will as its family owned and run. The new subpostmaster will unfortunately have an uphill battle to get his/her customers back, shame it had to come to that but it shows the power of the customers and online comments on social media.
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