Hi TheQueensHall,
Thank you for posting and welcome to the Community Forum!
I’m sorry to hear about this.
Have you checked the FAQ section on https://www.paypal.com/uk/webapps/mpp/how-to-use-paypal-here#faq and the Accepting Payments section here: https://www.paypal.com/uk/webapps/mpp/how-to-use-paypal-here?
Have you created the product list?
To save an item to your product list, tap the menu icon, then tap Manage Items. Tap the + sign to add a new item
To add a new product from the cart screen, you can tap the edit icon then tap the + sign
You can enter the item's price and description, add an optional picture and/or an associated VAT rate
You can add or create new items by using the iPad’s camera to scan barcodes.
Step 1
From the Charge screen, tap the Barcode icon.
Step 2
Hold the barcode over the red line until it registers.
Step 3
You can then use the barcode to create a new item, or add it to an existing item.
If you need any further assistance, I would recommend you calling the PayPal Here Team directly. They are available at <removed>
Hope it helps.
Anna
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