paypal credit

joannel
Contributor
Contributor

 can anyone tell me why i cant get rid of my debit card ,i need to delete it as its takeing it from my bank account and not my paypal credit.direct debit says its paypal that took the money and its come out of my account ,then when trying to delete card asks if pay pal pays money in ure account to verify card i cancelled it but when i checked my bank again 2less was in there   to say its confuseing is a understatement ,i just want my debit card of my account ,

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am now waiting to here back from paypal about it .

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1 REPLY 1

PayPal_Anna
Moderator
Moderator

Hi joannel,

 

Thank you for posting and welcome to the Community Forum!

 

I’m sorry to hear about the challenge with removing the card and funding the payments with your PayPal Credit line.

 

Please note that removing the card won’t automatically mean that your future payments will be funded with the PayPal Credit.

 

Instead of removing the card, I would recommend you contacting the PayPal Credit Team to identify the issue with using your credit line. They are available at 0800 368 7155.

 

Hope it helps.

Anna

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