I cant link my visa electron to my paypal acount

AlexStam
Contributor
Contributor

I get this message ''Sorry, we can’t add this card. Please try adding a different card to your account '' .I have used my card in the past for internet shopping and it is working fine. plz someone help

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AlexStam

 

Is it a card that paypal accepts?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

PayPal_Anna
Moderator
Moderator

Hi AlexStam,

 

Thank you for posting and welcome to the Community Forum!

 

I’m sorry to hear about the challenge with linking a card.

 

Please make sure that the card is enabled for online and international transactions and that there are at least few US dollars or equivalent in its balance to allow temporary authorization charge. Once your bank will allow the temporary authorisation charge, you will be able to link the card.

 

If you need any further assistance, I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account and advice the best course of action.

 

We also provide support via Social Media. You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.

 

Hope it helps.

Anna

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.