Topics with Label: Login Issues

On my other account it says “couldn’t confirm it was you” and i cant do anything about it, why?

Have Paypal Business Account. How to not to show my email when I start up or log in?

Dear All Everytime I login or start up online to my Paypal Business Account, my login window show my login email. How, what can I do so that my login email will not show, i.e. I have to enter it with my password, when I login or start my Paypal Bu...

Not receiving security code

I'm not able to log in to my Paypal account.When I try to log in, the system takes me to the security check, with the message:"We sent a security code to..."But I do not receive any message.I had to go through the same procedure earlier, but I used t...

How to trust my device

Hi, The problem is still there and it looks like PayPal has decided to disable the trusted device feature, but didn't update all the documentation: Here you can clearly read it: https://www.paypal.com/us/smarthelp/article/FAQ4653 SpoilerIf you have...

Unable to log into PayPal with Microsoft Authenticator code

Hello community, For several days now, I have been unable to log into my account using the Microsoft Authenticator code. I am constantly getting the message that something went wrong. I tried re-adding the PayPal account to the Authenticator, but tha...

How can I permanently turn off the Stay logged in on this trusted device option?

How can I permanently opt out of the Stay logged in on this trusted device option?

Resolved! Cannot receive validation code/security code from Paypal with iD Mobile

Hello all I believe this is an old topic but I have yet to see a resolution which works for me.Recently changed to iD Mobile (mistake?) and could not receive Paypal Account Log-in code for two factor authentication. OTP's from other organisations re...

Asks for verification code every time I login

Every single time I login to PayPal it asks to send me a verification code. Even though I have fingerprint login on my phone and 2 factor verification switched off. It is the same trusted devices I'm using. Does anyone know how to stop this?

Why Does PayPal Limit Passwords to 20 Characters? Inquiring for Enhanced Account Security

Dear PayPal Community, I recently attempted to change my PayPal account password to a much longer and more complex one for added security. However, I was surprised to find that the password limit is currently set to only 20 characters. As we all ...

Can't login with fingerprint biometrics S23 Ultra

I have a Samsung Galaxy s23 Ultra and ever since I got this phone I have bwen unable to login to PayPal business app with biometrics (fingerprint). I saw that this was an issue with the S22 Ultra and it went unresolved for months until PayPal did an ...