Error Code #10417 Your request could not be processed at this time?

lonta
Contributor
Contributor

I have a Visa debit card that I used to purchase an item 3 days ago with no problem, but there was just a small amount of money left on it, so I got another Visa debit card and added it on to my paypal account. Next, I purchased 2 more items on ebay and then I used the new Visa card to try to pay for my items because there wasnt enough money left on my old Visa card to make the purchase. Once I got to the confirm payment screen, it shows my address and general profile, but when I press the confirm payment button it says,

"You cannot use this credit card for this transaction. Please use another funding source. You will need to add and confirm your bank account. Once your bank account has been added and confirmed, you can continue this payment. Add your bank account information below."

Then I tried to purchase one item at a time and it said
"We were not able to process your payment. There has been a restriction placed on this account" I tried everything to resolve this problem with no luck at all. If anyone's experienced this problem, and has any suggestions or solutions, please reply. Thanks
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1,240 REPLIES 1,240

alexm1994
Member
Member

im having problems with this error code too for 2 days now when i try and pay for somthing on ebay 

please help!!! 😞

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Rose7418
New Community Member

Same problem here... Won't let me pay for an item won in an auction. Worked fine a couple of weeks ago.

 

Anybody figure it out yet\?

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GorjanV
Contributor
Contributor

I would just like to report that I am having the error code pop up when I try to pay for an item on eBay. I have a credit card attached to the account. I am frustrated because I won the auction, and have no means of paying the seller. This is causing both of us many problems, and could hurt my reputation on eBay for future buying. I would just like for this problem to get solved as soon as possible.

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beanu
New Community Member
I too am receiving this problem as described by the others.
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jpiluke
Contributor
Contributor

Once more for anyone who can fix the problem, I am also getting 10417 error code. I have carried a 100% eBay profile for over 5 years now, you had better believe I'm gonna be angry if this gets messed up.

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bigjimmer
Member
Member

Any solutions?  Having same problem??

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Nolan11
Member
Member

Whenever I try to confirm my ebay purchase I recieve the error #10417, I am using a credit card that I have confirmed to my paypal account so I don't know why it wouldn't work.  I would like to get this purchase confirmed asap, does anyone have any solutions?


I am on a mac using the Google Chrome browser if that changes anything.

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Rouba
Contributor
Contributor

Hi I have a problem to pay my order on Ebay, yesterday I try to pay and today also but I still recieve the error code # 10417 and it says: Your request could not be rocessed at this time. We were not able to process your payment, please contact paypal. So What can I do somebody can help me as soon as possible ? thanks.

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Nolan11
Member
Member

I have the same issue and have no solution for you, sorry.  Just hope that someone here does.

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PayPal_Olivia
Moderator
Moderator

Hi folks!

 

There's a thread here where Andy gave an explanation of what's going on.

 

Olivia 

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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