#Can't find Link your bank account option

Bemnet14
Contributor
Contributor
Hi guys, I am new to PayPal. I tried to set up an account, and I wanted to link it with my bank instead of my card. But on both the app and the webpage, there is only one option which says link to your card. I tried to go to my wallet and find the + sign that leads to an option that says link your bank account, but it is not there. What shall I do? Thanks 
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bemnet14 

 

Not all countries have the link a bank option so link a debit card associated with your bank account instead. Ethiopia accounts are not able to accept payments. Paying online (shopping) or sending money for goods and services only.


Kudos & Solved are greatly appreciated. 🙂

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9 REPLIES 9
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bemnet14 

 

Not all countries have the link a bank option so link a debit card associated with your bank account instead. Ethiopia accounts are not able to accept payments. Paying online (shopping) or sending money for goods and services only.


Kudos & Solved are greatly appreciated. 🙂
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Bemnet14
Contributor
Contributor
I know about the Ethiopian Banks but I was thinking to link it up with my wise account.
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Luischaname
Contributor
Contributor

aymane10
Contributor
Contributor

I have the same issue, and I am from Morocco the strange thing is that the option was available few months ago

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PayPal_paula
Moderator
Moderator

Hi @Luischaname and @aymane10 

 

Welcome to both of you. 

 

You should be seeing the option to add a bank account in your wallet section. If you are logging in using the app and you are not seeing the option please log in to the desktop version using the browser as you may get the option there. 

 

If you are still not getting the option and the option to add a bank account is available for your country then please contact us directly via the help and contact us link on your PayPal account. 

 

Please do let us know how you get on as it may help other members, 

Paula 

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Haitamelb
Member
Member

I'm having the exact same issue brother, any updates on how to fix?

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PayPal_JonK
Moderator
Moderator

Hello @Haitamelb, @sami-anfar, @Joannecook07

 

Welcome to PayPal's Community Forum. I'm sorry to hear you've been running into some issues adding a bank to your PayPal account. Here's a great Help Center article to get you started: 

 

If you're still unable to add your bank after that, please reach out to our Customer Support teams for assistance. 

 

Best wishes!

 

 - Jon K


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sami-anfar
Contributor
Contributor

I'm having the same problem too

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Joannecook07
New Community Member

My Paypal Permanent limit. I got fund withdrawal eligible mail but unable to add bank account. how to fix it

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