PayPal Community

beeeeeen · ‎Mar-02-2020

my transaction was declined to "comply with international regulations".what can i do ?

PayPal_JonK · ‎Feb-15-2022

Hello @catt231, @KatieW55, and everyone else,

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues receiving funds through PayPal. From time to time, PayPal may need to some time to review transactions to ensure that the transactions are compliant. If PayPal needs further information from you regarding the payment, you may receive a request via email.

If you're still running into issues sending or receiving funds, and you haven't received any updates via email, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.

Best wishes,

- Jon K

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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sharpiemarker · ‎Mar-02-2020

@beeeeeen

Where is the recipient located? What country are you sending money to?

Kudos & Solved are greatly appreciated. 🙂

beeeeeenn · ‎Mar-02-2020

I have the same problem too. The recipient is located at china,and i am sending money to china.

Cobber2003 · ‎Dec-18-2020

To England

Chad1420 · ‎May-10-2024

transaction denied comply with international regulations this

CapnVideo · ‎May-10-2024

@Chad1420, after trying the suggestions herein, do contact both your hosting company and your registry.

If either has had a recent DoS attack they may have shut down international payment to address the issue. Some never open the service back up, others do it country by country. A VPN is not always the answer because many of them are routed through the same countries the DoS attacks come from.

You could try Venmo or CashApp, but they both have serious limitations of their own!

Best of luck,

The CapnVideo

Vicdayle · ‎Mar-17-2021

Russia I have purchased products from this person on Etsy before

meetseedurph · ‎Feb-27-2022

Am in Nigeria and sending to USA

beeeeeenn · ‎Mar-02-2020

I am located at china,and i am sendint money to china.@

PayPal_Rachael · ‎Mar-06-2020

Hi @beeeeeenn,

Welcome to the community forum and thanks for posting.

There shouldn't be an issue sending a payment within China. If you continue to get this error I recommend contacting our customer service so we can look into it for you. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.

Rachael

PayPal Community

to comply with international regulations this transaction has been declined

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