why is my card not working?

JF43
Contributor
Contributor

why doesn't my card not work for depositing money on my account

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_JonK
Moderator
Moderator

Hello @JF43

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues adding money to your account with your card. At this time, not all cards are eligible to use to transfer funds to and from PayPal. If the card is eligible to transfer funds to / from PayPal, you'll see the option to use it when trying to complete that specific transfer. 

 

However, you don't need to add funds to your account to send money with PayPal. I would recommend trying to use that card as a funding source for the purchase you'd like to complete. You may also want to Confirm your card if you're unable to use it for a future purchase.

 

Good luck on this and future transactions!

 

 - JonK


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

PayPal_JonK
Moderator
Moderator

Hello @JF43

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues adding money to your account with your card. At this time, not all cards are eligible to use to transfer funds to and from PayPal. If the card is eligible to transfer funds to / from PayPal, you'll see the option to use it when trying to complete that specific transfer. 

 

However, you don't need to add funds to your account to send money with PayPal. I would recommend trying to use that card as a funding source for the purchase you'd like to complete. You may also want to Confirm your card if you're unable to use it for a future purchase.

 

Good luck on this and future transactions!

 

 - JonK


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.