Who is Space cockroach and how did they get my money?
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Hello @LizCraig,
Welcome to the PayPal Community! It sounds like there's some unrecognized activity on your account. I can certainly understand how concerning that must be. We normally first recommend checking your PayPal Activity and try to reach out to the merchant first to see if that helps job your memory for a recent purchase. If it's still unknown, here are the steps to open an Unauthorized Dispute through our Resolution Center.
Best wishes and good luck with your case,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Hey @Jpcastle64,
Thank you for visiting our community help forum!
Sorry to hear about the unauthorized transaction in your bank account. If you do not authorize the transaction and it is not showing up on the PayPal account, I would suggest you to report the transaction with your bank. From there, the bank will communicate with us further so we can find and report the transactions for further investigation. If you see the transaction in your PayPal account, you can report the transaction in the resolution center of your PayPal account. Make sure to check your billing agreement payment as this charge could be from a service you signed up. Once you report the transaction, we will review and update you via email by 10 business days.
I hope this information helps you,
Bindu
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Same as everyone else in this thread, got hit twice with them today, reported it to PayPal so hoping to get a resolution.
UPDATE: PayPal have decided that it’s not eligible for buyer protection, so I’m out of luck, going to try and chase it with my bank… not exactly impressed
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Same here. Have no knowledge of this company or their games but i have been charged $10.
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I’ve recently gotten into the trap of playing online and it seems I’m in a **bleep** storm of that which is valid and more that isn’t but I’m stuck these people are **bleep** scammers Now I’m looking like I’m a fraud **bleep** do I do did you do help me I’m out more than it can ever be seen as plausible but nevertheless the chain leads to me and I’m lost
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