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SSo today suddenly I had two unauthorized automatic payments to Meta Platforms INC (email says Facebook ireland???) amounting to $354.72! I checked my Facebook account and there were NO activities logged.
It's no small sum and when I raised a dispute to PAYPAL, PAYPAL denied the dispute and deemed it legit (within an hour). Help! how can I resolve this???
Solved! Go to Solution.
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Meta is Facebook, if you have set up a subscription with Facebook then paypal have to pay it when Facebook request the funds.
Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.
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I had the same **bleep** last week, 900 and 1003 dollars taken out of my account for meta ads. There is notihing in my meta account and I surely didn't give them permission to take this kind of money. No response from facebook or meta, and Paypal just said it was an authorized transaction when I disputed it. Blocked my normal dutch bankaccount and had them take back the 900,- that was already taken from it. Tried calling them, but I always end up in a tape telling me how to do something on their website, but there I cannot do anything more than I have done.... Does anyone have a direct contact or phonenr I can use?
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Go to your account, find the transaction, click on it, and cancel it. I've had this happen a couple of times. Cancelling it works and you will not be charged.
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Have you canceled the payment in your account? If you haven't I don't know if you'll have any luck, but check your e-mails every single day and if you have an unauthorized payment show up, go to your account, choose the fraudulent payment and cancel it. I've had it happen twice and both times I canceled the payment without a problem. You need to watch PayPal account like a hawk, every single day to thwart these low-life criminals. I'm thinking about canceling PayPal for this very reason.
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