PayPal Community

I had to keep appealing it as much as I could and called also which of course I got transferred to several different foreign reps. Finally they didn’t reverse and take it out again. I haven’t closed my account but am very leery with trusting PayPal again. ... View more

Call them to appeal their decision because it makes no sense and they have no proof to warrant them saying you made this charge.  You may have to recall about 4 times like I did but eventually you may get to someone that can help you with understanding english. Thats what I did and they returned my funds while researching it again. I am not using paypal due to this and probably never will due to they can just go in and take back what they gave back, which is rightfully yours. And either leave your account in a negative balance or take what's in there. Good luck. I am highly disappointed in the ethics and ways of Paypal now. I don't trust them.  ... View more

same issue with me. and I did talk to about 3 or 4 reps on the phone to get updates and make sure they knew what happened. i hate doing things like this online. So talking with these reps did no good at all apparantly. ... View more

I was hacked as well. Paypal refunded me my money while they decided whether this was actual fraud. which my bank was also hacked as well and got almost 1000 dollars and everything they did get, I got refunded. Same source got to my Paypal. 30 days ago this happened. Now all of a sudden paypal took the refunded funds back out of my paypal leaving me in the red! and closed my case. I'm having a heck of a time even getting someone on the phone. this is ridicules! ... View more

paypal had refunded me the amounts that were taken out of mine, due to someone in Ireland, due to a FB issue as well. my personal bank was also hacked from the same source, at the same time, and my bank disputed it and refunded me back over 600 dollars! due to my paypal being hacked my bank couldn't do anything advised me to dispute it with paypal. which i did 30 days ago. got the advanced refund, while they decided to investigate and NOW have decided it was legit and took the money back and left me negative since i don't keep alot of funds there!! Seems i can't get anywhere. I read somewhere to talk to my bank about doing a chargeback. I am going to see if that's something they can do. Don't know. But this whole thing with paypal is terrible. once this is resolved after many many years of being with them, I won't be after this! Hopefully I'll get somewhere and get my money back.    If you have any suggestions on how to handle this, please let me know.  ... View more