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Joyui Co. Ltd

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Angelakidd4u
Contributor
Posted on

Do not order from this company. They are scammers. Their products are not as described and they are in China and you have to pay to ship products back for a refund which cost sometimes more than you paid for the items. 

86 REPLIES 86

Joyui Co. Ltd

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PayPal_Meghan
Moderator

Hello @Angelakidd4u

Welcome to the PayPal Community! 

I'm sorry to hear that your transaction didn't turn out as expected. If you haven't already filed a dispute, I recommend referring to this Help Center article: How do I open a dispute with a seller? If you need any additional assistance on the process, you can contact support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.  

I hope this helps! 

- Meghan 


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!

Joyui Co. Ltd

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Angelakidd4u
Contributor
I opened a dispute. The company said I had to pay to send it back with cost half of what I paid for it. It shouldn't cost me anything when they are not selling what they are advertising

Joyui Co. Ltd

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Dumpling411
Contributor
Same thing happened to me exactly. Scammers!

Joyui Co. Ltd

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MarvMarvs
Contributor

The process to return to China is just crazy.

Joyui Co. Ltd

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Watkirj
Contributor

If you open a Paypal case, Joyui tell them that the item has been delivered (lies) and Paypal just close the case.

Joyui Co. Ltd

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smoothshaver
Contributor

Exactely the same has happen to me, PayPal just informed that the goods had been delivered and the case would be closed. I never received the goods and lost USD 80.76. I usually like PayPal, since they helped before, but not this time! And now I read here that PayPal also knows that Joyui.co.LTD is a scammer. Why dont they put them on their blacklist and dont work with them anymore??!!

Joyui Co. Ltd

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rbroo
Contributor
I asked the same question - since Pay Pal knows they are scammers why do they do business with them? They just kept reading from their script and didn't answer my question - not happy with PayPal!

Joyui Co. Ltd

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Roystoys
Contributor

I ordered 4 items in two different shipments this co Joyui Co., Ltd furnished me and PayPal a shipping no to my area but was someone’s shipment that was some miner item that they received and the shipping no just showed PayPal and me that it was delivered but not an address so PayPal closed the case because it had been delivered even though it wasn’t to me I went to the post office and found out it was delivered to this area to probably who ordered it the post office gave me the delivered to address and it wasn’t mine they used someone else shipping no that only shows PayPal that it was delivered to a location in my town and zip no PayPal needs to contact the postal service an see that the delivery was not at your address the postal service says this is going to be an ongoing problem in scamming where PayPal doesn’t look any farther than the shipping no they are given isn’t actually yours this is quite a trick wake up PayPal a lot of us are going to quit using you and go to someone that will look into it the way they should. This was the reason I used PayPal in the first place never had a problem till now!!

Joyui Co. Ltd

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rbroo
Contributor
Agreed - if this matter isn't resolved quickly I will cancel my PayPal account!

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