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Do not order from this company. They are scammers. Their products are not as described and they are in China and you have to pay to ship products back for a refund which cost sometimes more than you paid for the items.
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I'm sorry to hear that your transaction didn't turn out as expected. If you haven't already filed a dispute, I recommend referring to this Help Center article: How do I open a dispute with a seller? If you need any additional assistance on the process, you can contact support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope this helps!
Exactely the same has happen to me, PayPal just informed that the goods had been delivered and the case would be closed. I never received the goods and lost USD 80.76. I usually like PayPal, since they helped before, but not this time! And now I read here that PayPal also knows that Joyui.co.LTD is a scammer. Why dont they put them on their blacklist and dont work with them anymore??!!
I ordered 4 items in two different shipments this co Joyui Co., Ltd furnished me and PayPal a shipping no to my area but was someone’s shipment that was some miner item that they received and the shipping no just showed PayPal and me that it was delivered but not an address so PayPal closed the case because it had been delivered even though it wasn’t to me I went to the post office and found out it was delivered to this area to probably who ordered it the post office gave me the delivered to address and it wasn’t mine they used someone else shipping no that only shows PayPal that it was delivered to a location in my town and zip no PayPal needs to contact the postal service an see that the delivery was not at your address the postal service says this is going to be an ongoing problem in scamming where PayPal doesn’t look any farther than the shipping no they are given isn’t actually yours this is quite a trick wake up PayPal a lot of us are going to quit using you and go to someone that will look into it the way they should. This was the reason I used PayPal in the first place never had a problem till now!!