verification code text yet i have not requested one?

gavcav
Contributor
Contributor

I've just received a text with a PayPal verification code. I have not requested one? i'm presuming someone has tried accessing my account? password changed, security questions set up. I'm reluctant to setup 2 step verification yet because the issue was an unauthorised text sending verification codes. i will do this later.

Any other steps i need to do?

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PayPal_Bindu
Moderator
Moderator

Hello @gavcav
 

Thank you for the post and welcome to our community forum!

 

I understand your concern about receiving security codes. PayPal is committed to maintaining a flexible, secure, and compliant payments platform for all users. As you have already updated your password & security questions,  no further action needed from your end. You can add an extra layer of security to your PayPal account by enabling 2-step verification for login. You can check more details about the  2-step verification here

 

I hope this information helps

 

Bindu

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