Unable to Confirm Sandbox Email Address

akim_micah
Contributor
Contributor

I have created a sandbox account that needs the email address that linked to the gravity forms add ons Paypal Checkout. I cant use the add ons if my email is not verified and im not getting any email. please help

merchant ID on PayPal: MZH7PCASNG4Q2

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32 REPLIES 32

PolonaR
New Community Member

I'm also unable to verify my email in my sandbox account.

Could you please verify it for me.

PayPal Merchant ID
H7EH8APEE5PS2
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MTS_Jennifer
Moderator
Moderator

Hello @PolonaR ,

Thank you for contributing to this post. Per your request, I have confirmed your sandbox email for this account:

H7EH8APEE5PS2

Thank you,

Jennifer

MTS

PayPal

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anikasj
Member
Member

I'm having the same issue as well. Have tried all of the above. No matter how many times I try to resend the confirmation email, it never comes through.

Could you please verify it manually for me as well? Account ID is JEL9RD5DWVJ28.

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MTS_Jennifer
Moderator
Moderator

Hello @anikasj ,

Thank you for contributing to this post. The email associated with JEL9RD5DWVJ28 has been confirmed.

Thank you,

Jennifer

MTS

PayPal

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piproject9000
New Community Member

I'm having the same issue as well. Have tried all of the above. No matter how many times I try to resend the confirmation email, it never comes through.

Could you please verify it manually for me as well? Account ID is

 

U5CEQKY9UKMXY

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MTS_Jennifer
Moderator
Moderator

Hello @piproject9000 ,

 

Thank you for contributing to this post. Per your request, I have manually confirmed your sandbox email for: U5CEQKY9UKMXY

 

Thank you,

Jennifer

MTS

PayPal

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VerenaCo
Contributor
Contributor

Hello everyone,

 

I need a sandbox account for a webshop development.
I was offered the option of setting up a PayPal sandbox via a WordPress plugin.

 

I have set up a sandbox account under the e-mail address webangel at gmx.de

But I cannot confirm this 😞
I do not receive an email about this!

 

Dear community, do you have a solution for me on how to confirm the e-mail address for a sandbox account?

 

Thank you very much in advance

 

Verena

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MTS_Jennifer
Moderator
Moderator

Hello @VerenaCo 

Thank you for posting to the PayPal Merchant community. There is a way to confirm your sandbox email via the PayPal Developer Dashboard.

Here is how:

  • Go to https://developer.paypal.com
  • Click on Login (Use your live PayPal credentials)
  • Click on Testing Tools
  • Click on Sandbox Accounts
  • Click on "Link other sandbox accounts to this developer account"
  • Log into your sandbox account
  • Agree to link

Resend email confirmation:

  • Log into the sandbox account at https://sandbox.paypal.com
  • Click on the Settings Icon at the top right
  • Click on Profile Settings
  • Click Update next to the Email
  • Click Edit next to the unconfirmed email
  • Click Confirm this email

Confirm the email:

  • Go back to the PayPal Developer Dashboard
  • Click on Testing Tools
  • Click on Sandbox Notifications
  • Find and click on the email that is listed with the subject of "Confirm your email address"
  • Click on the button to Confirm your email

If you are not able to add the sandbox account to your PayPal Developer Dashboard, and you get your Merchant ID, we can locate your sandbox account for you and manually confirm the email.

  • Log into your sandbox account at https://sandbox.paypal.com
  • Go to Account Settings
  • Click on Business information
  • Copy the PayPal Merchant ID that is listed

Thank you,

Jennifer

MTS

PayPal

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blessingl
Contributor
Contributor

Hi @MTS_Justin 

 

Can you please confirm my email address?

Merchant ID: GLFN4CT6QSR4J

 

I'm not receiving confirmation notifications.

 

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blessingl
Contributor
Contributor

Hi

 

I closed my account an created a new one and also linked the account on the Developer dashboard. I am not getting any notifications. Can you please confirm my email address?

Merchant ID: SQK3896EVFNJU

 

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