Hello, The JSON request cannot be accessed as the site is unavailable. If you're receiving a "malformed request" response, part of your JSON request is invalid. Here is simple payment creation request. Start here and make very small changes as you move through modifying the request, that way if you experience another issue like this one, you'll know which changed caused the issue and be able to revert it. { "intent":"sale", "redirect_urls":{ "return_url":"https://www.paypal.com", "cancel_url":"https://www.paypal.com" }, "payer":{ "payment_method":"paypal" }, "transactions":[ { "amount":{ "total":"7.47", "currency":"USD" } } ] } ... View more

Hello, You cannot simply change the URL and use the button, as this is a hosted button and therefore the code for the button is hosted within the environment where you created the button. If you want a button to work in sandbox environment, login to a sandbox account and create the button from within that account, the same applies to a button for a live account, login to the live account and create the button from within that account. You cannot modify the code of a hosted button after it has been created. The alternative to this, so to not host the button at PayPal (step 2 of the process, save button to PayPal), but if you choose this option the button code will not be protected, meaning anyone could view the code for your site and see / modify the value for the amount for example. Hosted buttons should be your preferred option. ... View more

Hello, "whenever I try to confirm sandbox account credit card details" Can you please provide more information on exactly what your doing when you receive this error ? The PayPal production status page will not show if there are issues within our sandbox environment, we have a separate status page for that environment, although It's not updated unless the impact is severe. Sandbox Status : https://www.paypal-status.com/product/sandbox ... View more

Hello, Please provide the "merchant id" for the sandbox account in question. You can retrieve the "merchant id" from within your sandbox account. Login to your sandbox account and click on "profile" and then "profile and settings". On the first profile page, the section on the left should be "My business info" and the second item from the buttom on that page should be "Merchant account ID". Alternatively, you can just create a new sandbox account and choose to add a bank account during the creation process and the account will be confirmed. ... View more

Hello, You can't re-use an email address once it's been used within the sandbox environment on another account, even if you delete the account. You can however use any email / domain combination that you would like for a sandbox account email. It does not need to be a real email address / domain, you can completely make one up and use it, as all the emails from sandbox accounts are not sent to external email services, instead they're sent to the "notifications" section of your developer account. ... View more