MTS_Justin

Hello, This issue should now be resolved. It was resolved in early January. Apologies for the delay in updating the thread. Thanks ! ... View more

Hello, If you create a new sandbox account, by default it has 5000 balance available. You can edit the account from the developer dashboard and change the amount to zero and save the change. If you make a "sale" transaction, the funds should be taken from the account immediately. Try using the "send money" feature and enter another sandbox account email address and complete the payment. The transaction should show under "account activity" and also be reflected in the balance of both sender and receiver accounts. Thanks ! ... View more

Hello, I've added the sandbox account information to your PayPal Manager account. You should now be able to use these two accounts to conduct test transactions. Thanks ! ... View more

Hello, Thanks for taking the time to report this issue. I've been able to re-produce the issue and have raised it internally with our developer team. Once the issue has been resolved, I'll provide an update within this thread. Apologies for any inconvenience. Thanks ! ... View more

Hello, I tested the functionality this morning after reading your post and it only took 1-2 minutes for the webhook event to appear on the webhook events page within PayPal Developer. The webhook itself was received within one minute Thanks ! ... View more

Hello, Review the pinned thread on how to report a sandbox issue and then update this thread with the information for the sandbox account you're using, a detailed issue description and I can review it for you. Thanks ! ... View more

Hello, Review the pinned thread on how to report a sandbox issue and then update this thread with the information for the sandbox account you're using and I can review it for you. Thanks ! ... View more

Hello, Q. What are the requirements that we need to meet? I really have to be a large business account? (we hope to be, but we are a startup building the business) A. Approx $15k per month for three months Q: Is there an alternative to payouts? No, there is no alternative Thanks ! ... View more

Hello, Let me know if this issue is persisting. If so, please share a new debug id so I can review it. Thanks ! ... View more

Hello, I've made a change to the application, please re-attempt the same API request and let me know if the issue persists. Thanks ! ... View more

Hello, If you're unfamilar with terms like "cURL" or "Postman", then I wouldn't advise you follow this integration route, as it will just lead to more confusion. Instead, I would recommend using a solution which is already integrated with PayPal. You should just need to enter a few credentials and the be ready to go. Some examples of pre-integrated solutions would be WooCommerce, Magento & Zencart. Thanks ! ... View more

Hello, "It doesn't work" Can you be more specific please ? Alternatively, you can provide me with the following informatation, I'll setup the account for you. Production Account MerchantID Sandbox Account MerchantID Thanks ! You ... View more

Hello, You can use any security code for sandbox test cards. Alternatively, you can use our credit card generation tool here : https://developer.paypal.com/developer/creditCardGenerator/ Thanks ! ... View more

Hello, The error is usually returned when you attempt to process a direct card payment, but you're account is not setup to process this type of payment, ie. it does not have payments pro enabled at an account level. I would recommend submitting a support ticket for this production issue and provide the relevant account information and a copy of any API response you have where the error message is shown. Our technical team will review the issue for you and provide the necessary support. https://www.paypal.com/mts Thanks ! ... View more

Hello, To create a sandbox account for a country not available on the default drop-down menu, you will need to follow the instructions below. 1. Open a browser and enter the URL - https://www.sandbox.paypal.com 2. When the page loads, scroll to the bottom of the page and click on the "flag", which by default shows the flag for the United States. 3. On the country selection page, choose the country where you want to create the account. 4. The sandbox homepage for the country you chose should now be shown. Click on "Sign-Up" to create an account. 5. Once the account has been created, you can link it to your developer account by navigating to the "accounts" section of your PayPal Developer account and near the top of the page there is a line of text which reads "To link other accounts created in sandbox to your developer account, authenticate with the credentials of the test account you want to link" 6. The text should be "clickable" and this will allow you to link the new sandbox account to your developer account, so that the new sandbox account appears in your list of sandbox accounts. Let me know if you experience any issues. Thanks ! ... View more

Hello, The account overview page should show the most recent activity on your account. If you're completing transactions, for example a "sale" transaction, it should show up there once the transaction is completed. If you still cannot locate the transactions, let me know the type of transaction you've been attempting (payments standard, express checkout, direct payment ect..) and the merchant id for your sandbox account and I can review it for you. Information on how to retrieve the merchant id for your sandbox account can be found within the thread pinned to the top of this forum, titled "how to report a sandbox issue". Thanks ! ... View more

Hello, If you already have active API credentials, you'll only see the "manage credentials" option. The "couldn't confirm it's you" part is being returned most likely due to no contact information being available on your production account. Verification is attempted when you attempt to view certain information within your account. Try adding a mobile number to your account and then re-attempt to access the manage API credentials section again. Thanks ! ... View more

Hello, You'll want to use Braintree to achieve this type of integration. PayPal, Apple Pay & Google Pay integration documentation : https://developers.braintreepayments.com/guides/payment-method-types-overview Thanks ! ... View more

Hello, Please share the merchant id for the sandbox account where the authorizations / captures are taking place and I'll review the recent activity for you. Information on how to retrieve your sandbox account merchant id can be found in the thread pinned to the top of this forum "how to report a sandbox issue". Thanks ! ... View more

Hello, I've enabled this section within your PayPal Manager account. Please review and let me know of any problems. Thanks ! ... View more

Hello, I've enabled the return of the billing address for your sandbox account as requested. Thanks ! ... View more

Hello, Apologies for not responding sooner, I was out of office for most of December and only back today. Please follow the solution provided above by TechCoder and create a new REST application and conduct some test transactions using the new application and see if it resolves the issue for you Thanks ! ... View more

Hello, Review the thread pinned at the top of this forum titled "IMPORTANT -- How to report a sandbox issue" and update this thread with the merchant id from the sandbox account you want to link to your developer account and then also provided the merchant id for your production PayPal account and I can link the two accounts together for you. Thanks ! ... View more

Hello, What type of transactions are you conducting ? If you're conducting subscriptions or any kind of recurring payment, they will use the IPN URL which was active at the time the subscription or recurring payment was setup. The URL cannot be changed for these types of transactions without cancelling the subscription or recurring payment and setting it up again. If you're receiving a basic payment (a one-off payment) and you change the URL, the new URL will be used for the next payment which is received after changing the URL. Thanks ! ... View more

Hello, This issue was resolved on the 11th November 2019. Apologies for not updating the thread sooner. Thanks ! ... View more

Hello, Login to the sandbox account in question and the recent activity will be shown by default on the account homepage. You can also click on "Activity" in the menu to view all the account activity. Thanks ! ... View more

Hello, No, you don't need to pre-load funds on a card, just enter the card details and the payment will be processed. Thanks ! ... View more

Hello, Review the thread pinned to the top of this forum on how to report a sandbox issue and then come back to me with the relevant information and I can review it for you. Thanks ! ... View more