Hello, You should really simplify your email setup and just use one email address or setup a distribution list. Changing the email address within your PayPal account will only affect communications sent by PayPal about your account and PayPal services, it would not affect where your payment notifications are sent. Payment notifications are always sent to the email address where the payment is received, so if you want to change the email address where payment notifications are sent, you need to modify the source from where the payments originate. ... View more

Hi, Details on authentication via REST API are available here : https://developer.paypal.com/docs/api/overview/#authentication-and-authorization Once you have requested an access token, cache the OAuth access token and re-use it to avoid rate-limiting -- https://developer.paypal.com/docs/rate-limiting/ ... View more

Hi, That's correct, the issue only affects sandbox test transactions conducted within our sandbox environment, it does not occur on our production environment ... View more

Hi, Check the URL shown in the address bar (if one is shown) and ensure it says "sandbox.paypal.com". If there is no address bar, check the logs for your application to determine to which environment the requests are being sent. Sandbox account credentials can only be used within our sandbox environment (sandbox.paypal.com) ... View more

I've checked the account and it looks ok You can try to create a new account and use the credentials from that account to see if it resolves the issue or you can submit a technical support ticket (https://www.paypal.com/mts) and provide the details of the site and how to re-produce the issue and we can test it for you to see what may be causing the issue. If creating a new account and using that instead does not resolve the issue, submit the support ticket and post the ticket number here and I'll take ownership ... View more

The transaction id "18P83298Y4657052D" is not recognized as sandbox transaction id. Please check the transaction id again and ensure it is for the sandbox environment or provide an alternative sandbox transaction id. ... View more

Hi @Hanko   I need to know the email address or API username for the sandbox account your using.   If your only experiencing this error whilst sandbox mode is enabled, it's being caused by something related to your sandbox account or the sandbox environment. This "register" button you've mentioned, is this shown within the software your using or are you referring to something your seeing on a PayPal checkout page ? ... View more

Hi @Poniatowski   Auto Return and PDT need to be enabled for this functionality to work as intended.   Auto Return / PDT are showing as being disabled on your account.   Enable both and then re-attempt the same action.   https://developer.paypal.com/docs/classic/products/payment-data-transfer/   ... View more

Hi @sodev   I've checked some of your recurring payments randomly in your sandbox account going back to 15-16th August and all the ones I've currently checked, are showing completed payments on schedule.   I-FCJ9K000SCU3 Created - July 26th Start - Aug 27th Cycle Daily Payment completed everyday ### I-V1MA5CPU5BYA Created - July 27th Start - Aug 27th Cycle Daily Payment completed everyday ### I-K5M4YA77CHUM Created - Jun 6th Start - Jul 7th Cycle Daily Payment completed everyday   The transaction id you referenced " 4FG83899HL175590L " is for an Express Checkout transaction, it's not related to any recurring payment profile.   If you have a recurring payment profile id which you want me to review, I would need the profile ID.  ... View more

Hello @pogo69   The "10486" negative testing is known not to work correctly within our sandbox environment.   We've discussed this internally and actions are being taken to provide a proper solution for negative testing within sandbox.   Other negative testing works ok, such as "10539" & "10755" - https://developer.paypal.com/docs/classic/lifecycle/nt-classic/   ## 105.39 - Express Checkout   TIMESTAMP=2017-09-12T11:48:51Z CORRELATIONID=fcacc0cc8ddcd ACK=Failure VERSION=204.0 BUILD=38751304 L_ERRORCODE0=10539 L_SHORTMESSAGE0=Payment declined by your Risk Controls settings: PayPal Risk Model.   ## 107.55 - Direct Payment   TIMESTAMP=2017-09-12T11:49:31Z CORRELATIONID=bfe1506c4dda ACK=Failure VERSION=204.0 BUILD=36082234 L_ERRORCODE0=10755 L_SHORTMESSAGE0=Unsupported Currency. L_LONGMESSAGE0=This transaction cannot be processed due to an unsupported currency. ... View more

Hi @Abd_sal   This is a known issue we are aware of and working to resolve.   The reason the message is shown is due to the domain name on our ssl certificate "sandbox.paypal.com" does not match the domain name currently bring loaded due to this issue "sandbox3.paypal.com".   You can safely add an exception for this message and you won't see it again or you can wait until we resolve the issue permanently.   Apologies for any inconvenience ... View more

Hi @Hanko   You mentioned that your testing in sandbox, what email address did you put in the section for PayPal payments and have you enabled "test" or "sandbox" mode ?   The error is usually shown when you attempt to receive a subscription payment into a personal account.     ... View more

Hello @Quandary   Sandbox queries can be directed within this forum, it's the reason we created the forum.   I'm normally checking this forum once a day during the business week.     ... View more

Hello, If you don't want to provide your sandbox account details here, please open a support ticket at https://www.paypal.com/mts and provide them within a support ticket, along with step-by-step instructions on how to reproduce the issue and a member of the team will investigate and get back to you ... View more

Hi @accesuite Send me the email address for your sandbox account and I'll take a look if I can add DPRP to your account. I cannot guarantee it, as we have an issue with payments pro upgrades within the sandbox environment at the moment which may affect adding the DPRP product bundle ... View more

Hi @Poniatowski Are you being re-directed to the return URL after completing a payment ? What is the email address for the sandbox account your using ? Thanks ... View more

Hi, Can you provide an example request / response so I can review it in detail ? If you don't want to share it here, you can submit a ticket via our support portal - https://www.paypal.com/mts ... View more

Hi @alphabeta01 I'm not familar with "easy-payments", do they have a website where there might be some documentation on their product and how to integrate it with payment providers ? ... View more

Hi @sri3 Login to your sandbox account and click on profile, then profile and settings, my selling tools, then website preferences. Auto Return is shown at the top of the page. Direct URL : https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_profile-website-payments ... View more

Hi @paputxi The HTML code in sandbox notification emails is a known issue we're already working to resolve. There is no ETA at the this time. ... View more

Hello, What error do you receive now ? Can you provide an example which I can review ? ... View more

Hello, Submit a support ticket @ www.paypal.com/mts and provide some example transaction ids where you were receiving the transaction data returned via PDT and some example transactions ids where you are not receiving the transaction data returned via PDT. We will test the functionality and get back to you via the support ticket ... View more

Hi @deansatch You would need to void and re-submit them if you want to be able to capture them via the webui or submit an authorization via API and then you could submit a capture request via API, just so you could capture these transactions and then going forward, use the webui instead, once you pass the intent as "authorize" for future transactions. ... View more