WHY IS THE PAYPAL WEBSITE SO **bleep** SLOW??????

karimayoubi74
Contributor
Contributor

Is it just me, or is anyone else fed up of waiting 2-3 minutes to log in to paypal, and on average 30 seconds for each web page to load? This is the slowest website I use BY FAR.

 

And yet, other websites - many of which are free to use and have much more content to load (youtube etc.) - manage to load pages, media etc. in a fraction of the time paypal takes. And we pay for paypal!

 

PAYPAL - you are the worst website I use, and one of the most expensive services I pay for. SORT YOURSELVES OUT WHILE YOU STILL HAVE CUSTOMERS!!!!

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27 REPLIES 27

PayPal_lucy
Moderator
Moderator

Hey there,

 

I can understand how it can be frustrating waiting for pages to load.

 

How often do you clear the cache and cookies from your browser?

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karimayoubi74
Contributor
Contributor

I do housekeeping on my PC regularly.

 

Paypal is by far the slowest website I use. I can log into other websites and load pages on other websites virtually instantaneously.

 

Paypal is the ONLY website to make me wait so long to load pages. It is also very common when browsing to paypal to get the 'server not found' message.

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HCIT
New Community Member

ECS
Contributor
Contributor

I've been with Paypal for approx three years now and their web site is slow. I run an e-commerce web site and process payments every day. How can a company like Paypal have such a slow web site/processing time? Could it be lack of funds to update their web site- I don't think so! It just is not good enough and everyone should complain and keep complaining until they improve. Please don't start with the usual excuses of cache and other problems with our PC'S. Oh yes and 'Well secure sites are slower than other web sites'. Everyone at Paypal knows they have a problem. I just can't understand how a company with such huge resources, both financial and technical, are not able to resolve this problem.

Perhaps they are not the huge company we imagine and operate from a bedroom somewhere!

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Thurgood
New Community Member

The website is excruciatingly slow.  There is no excuse.  We are all out here busting our butts trying to run small businesses and we have to pay and pay and pay to use this service.  Get your webiste straightened out.  No excuse.  I don't give my customers stupid excuses and I'm sick of large corporate excuses.  Just shut up and fix your site.  Amazon isn't slow.

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BIGeDan
New Community Member

I agree!, PayPal is very sloooooow.  Every page takes 5-7 seconds. Terrible!  If they didn't have such an online presense, I would gladly discontinue service.

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PayPal_AdrianO
Moderator
Moderator

Hey guys,

 

Maybe if you tried clearing your cache and cookies from your explorer it would help with the load times.

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Bashy
New Community Member

LOL, nothing to do with that, it's to do with your server software. E.g. Apache or Litespeed.

PayPal website is probably hosted on Windows...

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karimayoubi74
Contributor
Contributor

Dear Patronizing **bleep** that moderate this thread:

 

If you read my posts PROPERLY you would have understood that:

 

1. the problem ONLY occurs with paypal website. Login to secure servers on other websites is practically instantaneous. Buffering video or music takes a couple of seconds. ONLY paypal's website takes up to 1 minute to login or to load a page. By process of elimination.... the problem must be with paypal and not my PC, see?

 

2. I houseclean my PC regularly. Not just clearing cookies and cache, but also removing unused programmes, cleaning the registry, deleting old temp files, un-needed windows update files etc. etc.

 

Instead of insulting our intelligence, why don't you just say something meaningless like, "We're sorry you're experiencing problems, we're looking into it". Which we know you probably aren't, but at least you wouldn't **bleep** everyone off. Maybe try upgrading your system from that old Spectrum 48K that you've been using....

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