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Phone number changed - can't log in

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struja62
Contributor
No I didnt slow the problem and noone ask which acc I have prob to check

Phone number changed - can't log in

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Kixsh101
Contributor

I lost my phone, thus I could not logged in to my account since in the Quick Security Check the only option that is available is "Receive a text message". I can't have the code since I dont have the number anymore.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Kixsh101 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Fitee
New Community Member

My PayPal account asked me code number and I don’t have that number I can’t long in what I do

Phone number changed - can't log in

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MALLIKA2022
Contributor

i have lost my mobile number which i registered with paypal how to login now

Phone number changed - can't log in

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jmarc_38
Esteemed Advisor

hello @MALLIKA2022 

 

sim card lost or not, without valid mobile number, you need to contact paypal customer service.

 

Due to the fact that you do not have access to your old phone number, you will need to contact our telephone support team.

Please go to the PayPal home page and
1. Go to the Contact Us page: https://www.paypal.com - contact us
2. Select Password and account access
3. Select Connection issues

Phone number changed - can't log in

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Mredi
Contributor

Am unable to access my account cause I wasn't able to receive text code earlier... I need access to my account Plz help me... how will b able to access account

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Mredi 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Tecktee2
New Community Member

Hey pay pal i have a problem of recreating my password i forgot my password would and when i try to recreate a new one it wants my email which i know but then after it wants my number phone... And the problem is my old phone got stolen and it had my old number sim card in it... I would kindly ask for a change of my number and password Please contact me as soon as possible

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Tecktee2 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.

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