unable to provide item invoices to remove account limitations
chris_xxl
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-17-2021
05:22 PM
i am unable to remove the limited account status. the resolution centre wants "invoice proof that i have the items i have sold".
The problem is I have never sold anything!!!! so dont have the required proof. This stems from my ebay account getting hacked and fraudulent items getting listed on my account, back in january. Ebay removed the items etc and tried to refund the buyer. However as the buyer did not follow the Ebay request to raise a case through Ebay and instead raised the case through PayPal. This meant that Ebay could not refund automatically.
Labels:
- Labels:
-
Account Limitations
-
Disputes
0 REPLIES 0

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Why are my currencies auto-converted suddenly? in My Money Archives
- PayPal Account Access Limited in Disputes and Limitations Archives
- Refund a gifted payment on a limited account in Payments Archives
- Want to delete my account, but the limitation is on so I can't please help. in Disputes and Limitations Archives
- Solution for PayPal asking for bank/ credit card upon payment for example on EBay in Payments Archives