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PP has been no real help with this at all, the reps -when you can get a hold of one - just say "ignore it" or "don't pay it." No help on the fact that you cannot cancel the item. Also no response on why PP has not removed these or how it is possible that this happened in the first place.
I emailed the WHO organization about the problem and included a link to several of the boards complaining about it, including this one. The WHO rep emailed me back several times. He said they had not been aware of this, that it IS a scam and that they would be contacting PayPal. Maybe that will get something done.
Read my comments. It is possible because Paypal allows any user to invoice any other user. This is an insanely popular option with people like artists and small businesses because its free, they only pay the regular transaction fees. It allows users to attach their logo or image and link to their website. 76% of people pay these invoices within 24 hours.
As you can imagine, this is rife with fraud potential. But they'll never get rid of it.
No doubt others have sent false invocies in the past. That Paypal has a system that allows this and, at least as of now, is aware that it can result in fraudulent invoices makes for an interesting Class-Action suit. Also what is different about this one is how the "Cancel" button has been disabled somehow. The reps keep saying just to hit cancel, but for me and many others that does not work with this "invoice" it just takes you to a pdf page with the invoice on it, it never cancels it. That has never happened to me before so it looks like the scammers on this one have somehow gamed the system to stop the cancel from working. The bigger issue is PP not removing these once they are aware of the scam, notifying those that got it, and - in a perfect world - refunding the money of those that got scammed.
I received this one too - on 8/15/20. When I called PayPal about it I was given some vague answer.
I tried to press the Cancel button on the PayPal site for this invoice and it kept bringing me back to the invoice.
I alerted my bank just in case and took additional actions to protect my account.
Was anybody else unable to 'cancel' this invoice?
From another member: "When the page opens shpwing the invoice you need to go to the address bar & at the end of the address shown put ?action=cancel then click enter You will then get a cancel dialog box. Be sure to put the reason that you are canceling- that you did not request the invoice, you refuse to pay the invoice & are canceling the invoice. Hope this helps"
I received the same invoice on 8/15/20 but when I try to cancel the invoice it doesn't let me. Any one else running into that issue?