PayPal Community

To new posters: -Advice from Paypal Support is inconsistent and sometimes outright incorrect. -Neither your account, nor Paypal, has been "hacked" because you received an invoice. -An invoice is NOT A DEBIT FROM YOUR PAYPAL ACCOUNT. You can simply not pay it. -The WHO is not sending out unsolicited invoices for donations on any payment platform. -ANY PAYPAL USER CAN INVOICE ANY human with an email address. This is a popular, heavily used feature of Paypal. Paypal allows invoice senders to use any logo or image they attach, as well as link to any website they wish. As you might imagine, this has potential for abuse, just as your physical mailbox can receive a fraudulent bill. Thus, no invoice should ever be trusted on this platform unless it is from a party you are expecting a bill from for the amount you expect the bill to be. -A Paypal coding bug causes the cancel button to not work on the web. The invoice senders did not disable it. To cancel any unwanted invoice: At the end of the URL after you click the button to cancel the invoice manually type ?action=cancel and enter. Using the website, you should then be able to cancel this fraudulent invoice. ... View more

@AnthonyARG wrote: Can someone explain why i keep recieving scam requests for money from people using paypal accounts? Surely Paypal should have some filters in place or at least add a warning to the request like " This request comes from someone you don't know" It would be very easy to accidently click on pay now by mistake. Because Paypal allows a user to invoice any person with an email address, whether they have a Paypal account or not. This is a heavily used feature and Paypal has no way to "block" it unless they were to remove it. Your email address is likely publicly available if you have ever signed up for any app, service, or account. A great place to get an eye-opener is https://haveibeenpwned.com/ to see all the places where your information has leaked out. ... View more

@quietgirl wrote: Also forward those and the original notifications to spoof@paypal.com for investigation. You'll help prevent other people from being scammed if Paypal can shut down the fraudulent accounts That does nothing. They are not spoof or phishing emails/notifications. They are legitimate emails and notifications from Paypal's system. The invoices themselves are what are fraudulent. ... View more

@Juan_cho97 wrote: I’ve gotten 3 invoices from them in the last month. The first one was an invoice for $0. A date later they sent me an invoice asking for $50. Today I woke up and have another one for $30. Is there a way for me to block this? Is PayPal doing anything about this? I’ve reported it before but keep receiving invoices. I went on the WHO site and they even had an image of an invoice identical to mine and they said it was a scam. To new posters: -Advice from Paypal Support is inconsistent and sometimes outright incorrect. -Neither your account, nor Paypal, has been "hacked" because you received an invoice. -An invoice is NOT A DEBIT FROM YOUR PAYPAL ACCOUNT. You can simply not pay it. -The WHO is not sending out unsolicited invoices for donations on any payment platform. -ANY PAYPAL USER CAN INVOICE ANY human with an email address. This is a popular, heavily used feature of Paypal. Paypal allows invoice senders to use any logo or image they attach, as well as link to any website they wish. As you might imagine, this has potential for abuse, just as your physical mailbox can receive a fraudulent bill. Thus, no invoice should ever be trusted on this platform unless it is from a party you are expecting a bill from for the amount you expect the bill to be. -A Paypal coding bug causes the cancel button to not work on the web. The invoice senders did not disable it. To cancel any unwanted invoice: At the end of the URL after you click the button to cancel the invoice manually type ?action=cancel and enter. Using the website, you should then be able to cancel this fraudulent invoice. ... View more

@avaku wrote: I’ve had this same activity on my account recently. One from April Wilson/“world health organization” and other two from August 10th from someone whose name is not in English for the same hokey coronavirus relief fund. One is $0, another is $50, and the latest is $35. Super discomfiting as to how they got my information in the first place, and I wish there were a way for PayPal to block invoice requests like these. Paypal allows a user to invoice any person with an email address, whether they have a Paypal account or not. This is a heavily used feature and Paypal has no way to "block" it unless they were to remove it. Your email address is likely publicly available if you have ever signed up for any app, service, or account. A great place to get an eye-opener is https://haveibeenpwned.com/ to see all the places where your information has leaked out. ... View more

@Dariankay wrote: Just got one today so it seems they're still at it. It's honestly kinda scary ...why? Does it scare you when you receive a scam bill in the mail? Paypal allows a user to invoice anyone with an email address.  ... View more

@apb5 wrote:  They have responded; and, deny sending this invoice and have confirmed it is an attempted PHISHING SCAM.  DO NOT PAY THIS INVOICE.   IT IS FRADULENT.   No, it's not a phishing scam. My text is in red and underlined as well. It's an invoice sent to you that you did not request and is a fraudulent attempt at collecting a PAYMENT from you. This is not the same as a phishing scam, which attempts to collect LOGINS and CREDENTIALS on accounts you own.  ... View more

I think I'm just going to post this response once a day since we have continual new people posting. To new posters: -Advice from Paypal Support is inconsistent and sometimes outright incorrect. -Neither your account, nor Paypal, has been "hacked" because you received an invoice. -An invoice is NOT A DEBIT FROM YOUR PAYPAL ACCOUNT. You can simply not pay it. -The WHO is not sending out unsolicited invoices for donations on any payment platform. -ANY PAYPAL USER CAN INVOICE ANY human with an email address. This is a popular, heavily used feature of Paypal. Paypal allows invoice senders to use any logo or image they attach, as well as link to any website they wish. Thus, no invoice should ever be trusted on this platform unless it is from a party you are expecting a bill from for the amount you expect the bill to be. -A Paypal coding bug causes the cancel button to not work on the web. The invoice senders did not disable it. To cancel any unwanted invoice: At the end of the URL after you click the button to cancel the invoice manually type ?action=cancel and enter. Using the website, you should then be able to cancel this fraudulent invoice. ... View more

@temp20200826 wrote: I got $35 invoice from spoof pretending to be directrelief.org ..... **bleep** off Paypal that I can not report, can not cancel, can not accept online dispute, what the **bleep**, I am with paypal 30+ years, now I am going to pull out disassociate with Pp.   Can never get a live person on the phone, they do not even put their phone on Help page, **bleep** it. We've explained repeatedly how to cancel it, but you don't HAVE to do anything. Its just an invoice. Don't pay it.  Also, Paypal hasn't existed for '30+ years,' so I don't know where you're getting that nonsense. ... View more

@loriinisleton They're not going to stop it. The ability to send an invoice to anyone with an email address is a main, heavily used feature of Paypal.  ... View more