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World Health Organization COVID Fund Invoice Scam

SOLVED
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Contributor

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

Thank you.  Unfortunately, clicking CANCEL only opens up a printable copy of the invoice.  I have no way to actually CANCEL and then CONFIRM the cancellation.  PayPal agents advise to first click CANCEL, then to click YES to confirm cancellation, but the last step to confirm cancellation does not exist on my side.  

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Member

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

I had same issue and below is customer services response. 
Hope it help you. 

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I understand your concern about removing an invoice. I've checked your account and I can see you received an invoice request
Here’s how to cancel a money request or invoice:
  1. Log in to your PayPal account.

  2. Either find the request or invoice on your Summary page or click Activity.

  3. Click Cancel next to it.

  4. Click Yes to complete the cancellation.

When you cancel a money request, it’s always a good idea to email your recipient to tell them about the cancellation.
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Contributor

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

Thank you.  Unfortunately, clicking CANCEL only opens up a printable copy of the invoice.  I have no way to actually CANCEL and then CONFIRM the cancellation.  PayPal agents advise to first click CANCEL, then to click YES to confirm cancellation, but the last step to confirm cancellation does not exist on my side.  

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Contributor

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

Same on my side as well.

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New Community Member

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

I have the same issue, cannot cancel the invoice.   Customer support is pathetic.

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Contributor

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM

I agree with your assessment of customer service.   I've sent all details about my transaction to spoof@paypal.com(Email for PayPal's fraud department.) I have no idea what the outcome will be, but I'm not very optimistic.  

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Contributor

Re: WHO COVID-19 INVOICE IS A PHISHING SCAM


@apb5 wrote:

 They have responded; and, deny sending this invoice and have confirmed it is an attempted PHISHING SCAM.  DO NOT PAY THIS INVOICE.   IT IS FRADULENT.  


No, it's not a phishing scam. My text is in red and underlined as well. It's an invoice sent to you that you did not request and is a fraudulent attempt at collecting a PAYMENT from you. This is not the same as a phishing scam, which attempts to collect LOGINS and CREDENTIALS on accounts you own. 

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Contributor

Re: WHO COVID-19 FRAUDULENT INVOICE

Geez, I'm sorry.  I used the wrong term when calling out this concern.  The entire purpose of me being here at all has been to warn others about this attempt at fraudulent activity.   

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New Community Member

Covid 19 WHO unsolicited invoice

I have a Covid 19 donation invoice from WHO. I never pledged any support to this (and to any) organization. Please, tip me on how remove this invoice.

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Contributor

Re: Covid 19 WHO unsolicited invoice

Hi. Please refer to my other posts. I have found no way to do this. In this case, the directions Paypal gives does not correct the issue.