Okbuynowshop dodgy seller
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I have a case open with paypal, as okbuynowshop sent me a cheap plastic watch, instead of the smart watch that I bought. They have now been forced to offer me a refund, but only if I return it to an address in China. (Cant show the address as it's in Chinese.) To send the watch back to china tracked will cost around £10. Why should I have to pay £10 postage to get my $31 back. The okbuynowshop are taking peoples money, and sending cheap products, that are not what was advertised.
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Same experience for me, enticed in by a Facebook video advert showing a remote control official Land Rover, to end up with a crushed box containing a pull-back and go poor quality LANO PDVER toy. I only bought as I saw they took Paypal and felt secure in purchasing.
Opened a case and Paypal took weeks to finally decide that I need to return and offered to partially cover 1/3rd of the return cost, suggesting that I need to take local legal action to recoup any losses. Ridiculous.
The fact I'm not alone makes me feel better as I've never been scammed like this. Why aren't Paypal taking action? Conversations with support by message or phone are pointless as they simply don't listen.
Awaiting translated address for the return. My own enquiries have it as a hotel room. I note that their webshop has disappeared and a very very similar company has popped up and offering the same items on Facebook. Quelle surprise!
For business, we use Paypal as our eBay processor putting £1000s through each week. I was in two minds about moving to eBay's new Managed Payments solution, but you know what, this make it decision made, especially knowing how customers abuse the Paypal system and yet I/we can't get our money back from a company that is clearly scamming innocent people.
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They are still advertising on Facebook. Lots of different names. I have reported them to Facebook. 🙁
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